Sales and key account management professional with deep experience building customer relationships, growing brand presence, and supporting distributor partnerships across on-premise and off-premise accounts. Known for managing large account portfolios, executing brand standards, and delivering consistent sales results through strong communication and follow-through.
Overview
1
1
Certification
32
32
years of professional experience
Work History
Family Service Advisor
SERVICE CORPORATION INTERNATIONAL
12.2025 - 09.2026
Educating families on benefits of pre-planning and guided clients to make informed decisions based on individual needs and preferences, fostering trust.
Served as the primary point of contact for families, building trust and maintaining strong relationships throughout the arrangement process.
Managed at-need cemetery arrangements while developing pre-need sales opportunities through consultative, relationship-based selling, enhancing client engagement.
Work closely with funeral directors and location managers to coordinate arrangements and deliver a seamless client experience.
Verified at-need files and coordinated memorial designs while managing follow-up services, including flower placements and renderings.
Developed referrals and future business opportunities by delivering exceptional customer service and effective communication, strengthening client relationships.
Brand Development Manager Tito's
RNDC REPUBLIC NATIONAL DISTRIBUTING COMPANY
Seattle, WA
06.2023 - 12.2024
Managed execution of Tito's brand standards and objectives across key on-premise and off-premise accounts.
Secured distribution, drink-menu and list placements, and account activations to enhance brand visibility and drive consumer engagement.
Cultivated strong relationships with distributor sales personnel and key account decision-makers to facilitate collaboration and support brand growth.
Partnered with assigned RNDC sales teams to establish targets, identify opportunities, and execute account strategies.
Executed off-premise chain initiatives, optimizing product placement, pricing, POS materials, and displays to maximize promotional effectiveness.
Supported sampling events and promotional programs designed to increase consumer engagement and brand awareness.
Developed and implemented brand positioning, messaging, and execution guidelines to maintain a consistent market presence.
Recognized as a top performer every quarter.
Key Account Sales Representative
FIFCO USA
Seattle, WA
09.2010 - 11.2022
Developed account strategies to increase brand visibility, product availability, distribution, and sales volume, driving profitability.
Oversaw 100 top on-premise and off-premise accounts in the greater Seattle market, enhancing account performance and customer engagement.
Built and maintained strong relationships with key retailers, operators, buyers, and distributor sales personnel.
Collaborated with operations and marketing teams to create strategic sales initiatives, achieving defined volume and profitability objectives.
Developed new business opportunities while strengthening existing customer relationships.
Conducted quarterly distributor team meetings and product trainings to strengthen sales execution and market knowledge.
Recognized as the Salesman of the Year.
Sales Representative / Account Manager
PYRAMID BREWERIES
Seattle, WA
01.2005 - 09.2010
Managed local and national accounts including Snoqualmie Casino, Sam's Tavern, Neighborhood Grills, Ivar's, Consolidated Restaurants, Hops n Drops, JAK's Grill, and Bloomin' Brand's.
Developed relationships with key decision-makers and executed sales programs based on individual customer needs and business objectives.
Pursued sales growth while managing account budgets, ensuring profitability and alignment with business objectives.
Expanded Pyramid Brewing's brand presence in greater Puget Sound market, enhancing visibility and customer engagement.
Conducted customer presentations to introduce products, strengthen existing relationships, and develop new business.
Increased brand awareness through targeted account development, promotional programs, and market activation.
Established strategic partnerships with professional sports organizations and vendors, leveraging sponsorships and events to boost brand recognition.
Sales Representative
K&L DISTRIBUTORS, INC. / ANHEUSER-BUSCH WHOLESALER
Renton, WA
01.2001 - 01.2005
Managed the top 50 Prestige and Volume accounts in downtown Seattle.
Represented a portfolio of major beverage brands including Budweiser, Red Hook, Heineken, and Corona.
Identified upselling opportunities, enhancing customer satisfaction and increasing revenue potential.
Developed new account leads, identifying emerging business opportunities to drive sales growth.
Maintained customer records and analyzed purchasing trends to uncover future sales opportunities.
Built strong relationships across multiple levels and functions within customer organizations.
Collaborated with accounting and operations teams to resolve invoicing, billing, and account-related issues.
Received multiple top-performing sales representative awards.
Sales Representative
SHERWIN-WILLIAMS PAINTS
Seattle, WA
01.1995 - 01.2001
Managed commercial and industrial sales for a major international coatings manufacturer.
Managed customer accounts while fostering new business opportunities through relationship-driven sales strategies.
Cultivated strong customer relationships, enhancing account retention and facilitating expansion of existing accounts.
Developed business across aerospace, military equipment, marine, and other commercial and industrial markets.
Delivered technical product support and tailored application recommendations to meet specific customer requirements.
Applied extensive product knowledge to advise customers on surface preparation, product compatibility, application, and durability.
Skills
Customer Relationship Management
Client Relationship Building
Client Needs Assessment
Client Education Programs
Client Acquisition Strategies
Consultative Selling
Sales & Business Development
Key Account Management
Strategic Account Planning
Customer Engagement Strategy
Negotiation & Presentation
Market analysis
Microsoft Office
Service Offering Optimization
Certification
Cicerone Certification Program, MAST Certification, VIP / IDIG / Red Truck Training, WA State Life Insurance License
Timeline
Family Service Advisor
SERVICE CORPORATION INTERNATIONAL
12.2025 - 09.2026
Brand Development Manager Tito's
RNDC REPUBLIC NATIONAL DISTRIBUTING COMPANY
06.2023 - 12.2024
Key Account Sales Representative
FIFCO USA
09.2010 - 11.2022
Sales Representative / Account Manager
PYRAMID BREWERIES
01.2005 - 09.2010
Sales Representative
K&L DISTRIBUTORS, INC. / ANHEUSER-BUSCH WHOLESALER