Summary
Overview
Work History
Skills
Timeline
Generic

Andrew Alcaraz

Queen Creek,AZ

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

4
4
years of professional experience

Work History

Optical Technician

Eyes On Queen Creek
01.2023 - Current
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.

Optical Technician

Nationwide Vision
01.2022 - 02.2023
  • Enhanced patient satisfaction by providing efficient and accurate optical services.
  • Improved workflow efficiency by maintaining and calibrating optical equipment regularly.
  • Assisted optometrists with eye examinations, ensuring accurate results and a comfortable experience for patients.
  • Reduced wait times by effectively scheduling appointments and managing patient flow within the office.
  • Contributed to team success with strong collaboration skills, participating in staff meetings and offering support when needed.

Barista

Starbucks
02.2022 - 06.2022
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Server

Cheesecake Factory Inc
02.2020 - 05.2022
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Cultivated warm relationships with regular customers.

Skills

  • Active Listening
  • Detail Work
  • Customer Service
  • Critical Thinking
  • Optical Equipment Maintenance
  • Paperwork management
  • Patient testing

Timeline

Optical Technician

Eyes On Queen Creek
01.2023 - Current

Barista

Starbucks
02.2022 - 06.2022

Optical Technician

Nationwide Vision
01.2022 - 02.2023

Server

Cheesecake Factory Inc
02.2020 - 05.2022

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Andrew Alcaraz