Andrew Ansoleaga

• Enhanced intern productivity by assisting with project coordination and providing ongoing support.
• Streamlined office processes for improved efficiency and time management through regular organization and filing.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Enhanced customer satisfaction by providing personalized assistance and product recommendations.

• Increased sales revenue by offering targeted promotions and upselling related items.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Helped customers complete purchases, locate items and join reward programs.

• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Educated clients on use of banking website and mobile apps.
• Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
• Reconciled cash drawer and resolved discrepancies.

• Provided crisis intervention in response to emergencies, employing existing trust and rapport to deescalate situations.
• Reviewed and discussed new students' academic credentials, interests and educational goals.
• Identified and addressed concerns of incoming students and parents.
• Maintained positive relationships with students, faculty, and administration.
• Enhanced student participation by incorporating interactive activities and group projects into the after-school program.