Andrew Arsenault
Raymond,NH
Summary
Dynamic operations leader with a proven track record at NHBL, excelling in dispatch operations and team management. Adept at resolving complex challenges and optimizing performance, I successfully coordinated daily operations and enhanced driver efficiency. Strong in strategic planning and communication, I drive results through effective leadership and innovative problem-solving.
Overview
5
5
years of professional experience
Work History
Dispatch/Operations
NHBL
Hooksett
09.2025 - Current
- Assisted with driver intake and processing operations. Supported evaluation of driver status and performance on the road. Helped resolve issues such as breakdowns, driving violations, delivery complications, and general challenges encountered during shifts.
- Coordinated opening day operations by managing station assets including keys, phones, and equipment necessary for daily tasks. Assigned vehicles to drivers based on previous day’s closures and tracked employee attendance to address any issues. Conducted daily stand-up meetings to discuss fleet team concerns and resolve complaints.
- Executed daily closing checklist to prepare vehicles for next operations. Assisted fleet management in organizing vehicle lineup for following day. Utilized company software to schedule drivers for upcoming shifts. Applied security measures to protect company assets at day’s end.
Owner/Operator
Dru & Stu's
Raymond, NH
08.2025 - Current
- Spearheaded operations of food vending and concessions business, successfully executing a soft launch in August.
- Developed and implemented strategic initiatives to deliver authentic home-style cooking of popular fair and party foods.
- Established and managed business operations from inception, ensuring compliance with federal and state regulations.
- Secured initial account and expedited business registration process, achieving full operational status within five weeks.
Manager
Nick's Place Restaurant
Raymond, NH
08.2021 - 09.2025
- Directed daily operations of a team of twenty kitchen and customer service staff, ensuring performance quality and adherence to safety standards.
- Oversaw inventory management by implementing a standardized stock checklist and reviewing daily invoices from multiple service providers.
- Facilitated owner scheduling by analyzing employee availability and preferences, aligning tasks with individual strengths and weaknesses.
- Engaged with new vendors to evaluate food supply and POS software services for budget optimization.
- Assisted in developing marketing strategies by managing social media posts. Supported local advertising efforts to enhance ongoing sales. Collaborated with team members to promote brand awareness.
Education
Software Engineering -
Hack Reactor
Virtual03-2022
Skills
- Dispatch operations
- Business operations leadership
- Day-to-day operations oversight
Timeline
Dispatch/Operations
NHBL
09.2025 - Current
Owner/Operator
Dru & Stu's
08.2025 - Current
Manager
Nick's Place Restaurant
08.2021 - 09.2025
Software Engineering -
Hack Reactor