Andrew Aschoff

• Responsibilities included providing proposals and quotations to homeowners and business owners, reviewing submittals, communicating with installation technicians and customers, while staying up to date on with manufacturers' products.
• Managed day to day aspects of all service and sales opportunities from maintenance visits to commercial installations to residential new construction.
• Troubleshot sales and service operations to increase profitability and bring positive organizational change.
• Established schedules to improve service and reduce labor costs, promoting customer satisfaction.
• Utilized multiple software platforms to adjust and monitor business performance, document sales, increase productivity and maintain budgets.
• Maintained a positive and professional relationship with thousands of returning customers.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Supervised day-to-day operations to exceed performance quality and customer service expectations.

• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.