Andrew Azua
Sanger,CA
Summary
I have proven my ability to work within a team and consistently perform at the highest level while developing strategies for improvement. I possess the ability to adapt to an ever-changing work environment and am willing to go the extra mile when called upon. I am energetic, resourceful and willing to accept a position with great responsibility. Over the years I have had the opportunity to learn and gain skill sets to help me supply good customer service. I believe I can be an asset to any organization interested in employing me.
Overview
7
7
years of professional experience
Work History
Service Advisor
Affinity Truck Center
Fresno, CA
06.2021 - Current
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
Inventory Manager
Anthony Espitia
Sanger, CA
01.2019 - 06.2021
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Built and nurtured positive working relationships with vendors and suppliers.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
Concrete Laborer
Vcc Concrete
Sanger, CA
01.2018 - 01.2019
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Leveled, smoothed, and finished surfaces of poured concrete for construction projects.
- Demolished and repaired old concrete surfaces.
- Set wood and other forming materials to prepare for concrete pours.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
Education
2 Years of Community College - Kinesiology
College of The Sequoias
Visalia, CASkills
- Customer Service
- Computer Skills
- Multitasking and Organization
- Vehicle assessment
- Problem-solving abilities
- Critical Thinking
- Microsoft Excel
- Microsoft Outlook
- Scheduling
- Team Development
- Documentation
Timeline
Service Advisor
Affinity Truck Center
06.2021 - Current
Inventory Manager
Anthony Espitia
01.2019 - 06.2021
Concrete Laborer
Vcc Concrete
01.2018 - 01.2019
2 Years of Community College - Kinesiology
College of The Sequoias