Andrew Baik
Cliffside Park,NJ
Summary
Versatile professional with a proven track record at CBSM Inc, excelling in customer service and construction. Skilled in problem-solving and power tool operation, I've significantly increased brand awareness and ensured project efficiency. Demonstrated ability to foster client relationships and maintain high safety standards, showcasing exceptional listening skills and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Brand Representative
CBSM Inc
11.2023 - 03.2024
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Increased brand awareness by conducting product demonstrations and engaging with customers.
Construction Worker
Joseph Decristofaro
04.2020 - 05.2020
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Nail Technician
JK Nails
02.2018 - 02.2019
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Warehouse Worker
Fine and Clear
08.2016 - 06.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Consistently lifted materials weighing as much as 50 pounds.
HVAC Assistant
Inno Mechanical
01.2014 - 06.2016
- Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
- Conducted regular inspections of installed systems to guarantee optimal performance levels were upheld consistently over time.
- Ensured timely completion of projects by efficiently managing tasks and coordinating with team members.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Filled out detailed work orders for each job completed.
Education
GED -
Bergen Community College
Paramus, NJSkills
- Customer Service
- Listening Skills
- Problem-Solving
- Construction
- Power Tool Operation
Languages
Korean
Limited Working
Timeline
Brand Representative
CBSM Inc
11.2023 - 03.2024
Construction Worker
Joseph Decristofaro
04.2020 - 05.2020
Nail Technician
JK Nails
02.2018 - 02.2019
Warehouse Worker
Fine and Clear
08.2016 - 06.2017
HVAC Assistant
Inno Mechanical
01.2014 - 06.2016
GED -
Bergen Community College