Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrew Baik

Cliffside Park,NJ

Summary

Versatile professional with a proven track record at CBSM Inc, excelling in customer service and construction. Skilled in problem-solving and power tool operation, I've significantly increased brand awareness and ensured project efficiency. Demonstrated ability to foster client relationships and maintain high safety standards, showcasing exceptional listening skills and a commitment to excellence.

Overview

10
10
years of professional experience

Work History

Brand Representative

CBSM Inc
11.2023 - 03.2024
  • Completed floorsets, filled floor, and rang up customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Increased brand awareness by conducting product demonstrations and engaging with customers.

Construction Worker

Joseph Decristofaro
04.2020 - 05.2020
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.

Nail Technician

JK Nails
02.2018 - 02.2019
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.

Warehouse Worker

Fine and Clear
08.2016 - 06.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Consistently lifted materials weighing as much as 50 pounds.

HVAC Assistant

Inno Mechanical
01.2014 - 06.2016
  • Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Collaborated with other professionals, such as electricians and plumbers, to ensure seamless integration of HVAC systems into building structures.
  • Conducted regular inspections of installed systems to guarantee optimal performance levels were upheld consistently over time.
  • Ensured timely completion of projects by efficiently managing tasks and coordinating with team members.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Filled out detailed work orders for each job completed.

Education

GED -

Bergen Community College
Paramus, NJ

Skills

  • Customer Service
  • Listening Skills
  • Problem-Solving
  • Construction
  • Power Tool Operation

Languages

Korean
Limited Working

Timeline

Brand Representative

CBSM Inc
11.2023 - 03.2024

Construction Worker

Joseph Decristofaro
04.2020 - 05.2020

Nail Technician

JK Nails
02.2018 - 02.2019

Warehouse Worker

Fine and Clear
08.2016 - 06.2017

HVAC Assistant

Inno Mechanical
01.2014 - 06.2016

GED -

Bergen Community College
Andrew Baik