Andrew Bailey
Winter Garden,FL
Summary
Dynamic and creative entertainment professional with extensive experience in theme park operations and guest engagement. Expertise in live event production, team leadership, and delivering memorable experiences to diverse audiences. Skilled at collaborating with cross-functional teams, and ensuring exceptional safety and quality standards. Passionate about innovative storytelling and dedicated to creating immersive environments that delight and inspire guests.
Overview
8
8
years of professional experience
Work History
Entertainment Captain
The Walt Disney Company
Lake Buena Vista, FL
09.2025 - Current
- Responsible for the welfare and performance of their team, including Character Attendants and Performers. Provide guidance, assistance, and direction to ensure the entire team functions effectively.
- Ensure the safety of the area for Guests and Cast alike, while also maintaining show quality
- Facilitate a magical and seamless experience for guests. This includes ensuring smooth character interactions and anticipating guest needs.
Entertainment Trainer
The Walt Disney Company
Lake Buena Vista, FL
11.2017 - Current
- Facilitate the success of new performers through mentorship, providing each trainee with individualized feedback to process improvement of Show Quality
- Championed company diversity and inclusion initiatives planning and executing 15 events to help educate and motivate fellow Cast to prioritize inclusion in the workplace
- Monitor and file updates on current and past events via collaboration tools.
Character Performer
The Walt Disney Company
Lake Buena Vista, FL
11.2017 - Current
- Partner with Leadership and other teams to ensure a safe and courteous environment for guests
- Adhere to regulations, and creative work in accordance with company guidelines to administer to guidelines per collective bargaining agreements
- Uphold and execute tight show timelines, and communicating any issues or delays to appropriate partners
- Interact daily with audiences tailoring performance to ensure an exciting experience.
Chief of Communications
Happiest Entertainment LLC
Orlando, FL
02.2019 - 03.2025
- Lead data communication efforts via monthly team meetings, presenting on feedback, successes new initiatives, and course correction through the use of various social media metrics
- Organize and maintain communication channels internally and externally to support success of the podcast via teleconferencing
- Manage production, scheduling, editing, and distribution of press releases, social media posts and other communications materials
- Liaise with sponsors for endorsements, connecting via monthly check ins to asses sales, engagement.
Field Marketing Lead
Dave and Busters
Greenville, SC
04.2021 - 04.2022
- Leveraged data-driven analytics and status reports to provide monthly feedback to upper management and hourly team to increase yield and meet deadlines
- Established goals with external stakeholders by holding monthly in person meeting to discuss evolving expectations
- Created and managed budgets of over 10,000 dollars and schedules for marketing campaigns, ensuring optimal ROI on all investments.
Education
Bachelor of Arts - Hospitality and Tourism Management
The University of South Carolina
Columbia, SC12-2017
Skills
- Microsoft Office Suite
- Google Suite
- Canva
- SAP
- Adobe Acrobat
- Microsoft Teams
- Riversidefm
Timeline
Entertainment Captain
The Walt Disney Company
09.2025 - Current
Field Marketing Lead
Dave and Busters
04.2021 - 04.2022
Chief of Communications
Happiest Entertainment LLC
02.2019 - 03.2025
Entertainment Trainer
The Walt Disney Company
11.2017 - Current
Character Performer
The Walt Disney Company
11.2017 - Current
Bachelor of Arts - Hospitality and Tourism Management
The University of South Carolina