Professional account representative with proven sales, customer service, and communication skills
Recognized to always remain calm and confident when faced with challenges in 85% turnover environment
Battle tested completing 300 calls per week and over $180,000 sales revenue
Overview
6
6
years of professional experience
Work History
Warehousing Account Representative
Total Quality Logistics Inc.
Cincinnati, OH
06.2022 - Current
Accomplished $11,700 weekly revenue average to become ranked within top eight WARs in the company
Generate sales by solving logistical problems for customers - meeting their unique storage needs and determining competitive pricing and profit margins
Manage, plan, and coordinate each warehousing project from start to finish for over 100 logistics brokers
Responsibilities grew rapidly in new dynamic department - growing from supporting 1 team to 3 in several months
Present introductory warehousing training sessions to new hires and leadership
Logistics Account Executive
Total Quality Logistics Inc.
Cincinnati, OH
09.2020 - 06.2022
Created own book of business with 20+ high profile clients in the US and Canada, peaking at $6,500/week in brokerage revenue
Acquired new business through finalizing two sales for each single sale : closing both the customer and the carrier
Strategically negotiated with freight carriers to earn high profit margins while meeting customer demands
Trained, hosted prospecting sessions, and assisted with after-hours sales training presentations
Human Resources Intern
U.S. Bank
St Louis, MO
06.2019 - 08.2019
Managed communication and benefit selection for employees in Canada
Crafted powerpoint presentation for training new employees on benefit plans
Collaborated with interns for case study competition, presented end of internship capstone, and completed multiple Excel assignments for management
Customer Service Representative
American Family Insurance
Fenton, MO
06.2018 - 08.2018
Assisted insurance agent with servicing current policyholders and generating new business
Passed regulatory insurance license exam for property & casualty on first attempt
Customer Service Coordinator/Customer Account Specialist at Total Quality Logistics (3PL)Customer Service Coordinator/Customer Account Specialist at Total Quality Logistics (3PL)