Andrew Baumgardner
Houston,TX
Summary
Proven leader with extensive experience in operational efficiency and strategic planning. Excelled in operations oversight and staff management, achieving significant profitability and team unity. Skilled in coaching, with a track record of developing leaders and enhancing staff processes. Demonstrated success in fostering operational excellence and team development. Talented at creating and maintaining a healthy culture staff thrives in.
Overview
2
2
years of professional experience
Work History
Director of Operations
Chick-fil-A Grand Parkway North
01.2024 - Current
- Oversight on all sales channels
- Weekly schedule creation
- Staffing adjustment to ensure high profitability
- Consistently review and track transactions, sales, and results to guarantee consistent goal achievement
- Oversight of a large team across multiple sales channels
- Identify team weak points and implemented corrective actions to resolve concerns
- Train and utilize leaders to delegate tasks across multiple departments
Facilities and Maintenance Lead
Chick-fil-A Grand Parkway North
06.2023 - Current
- Monitored maintenance supplies and spare parts inventories and replenished items to maintain sufficient quantities for routine operations
- Interpreted work orders to complete equipment service and maintenance work and documented tasks to maintain consistent service history
- Utilized power and hand tools to repair or replace defective parts and equipment
- Minimized equipment downtime to improve overall operating efficiency and output
- Completed preventive maintenance, troubleshooting and repair work on manufacturing machinery to improve equipment functionality
- Created multiple service contracts with other companies to complete preventative maintenance and repairs at lower costs
Director of Talent
Chick-fil-A Grand Parkway North
08.2023 - 01.2024
- Lead teams of up to 30 personnel, supervising daily performance as well as training and improvement plans
- Train and develop leaders and management staff for specific projects and ongoing operational needs
- Conduct interviews with participants to assess eligibility
- Managed full cycle of recruiting, hiring and onboarding new employees
- Championed successful implementation of team member care initiatives for team of over fifty individuals, ensuring their professional growth and personal well-being were effectively nurtured
- Designed and executed series of team hangouts that consistently received positive feedback, resulting in stronger sense of unity amongst team members and senior leadership
Senior Assistant Director of Talent
Chick-fil-A Grand Parkway North
06.2022 - 08.2023
- Lead teams of up to 30 personnel, supervising daily performance as well as training and improvement plans
- Assists senior leadership in managing all aspects of operations
- Conduct interviews with participants to assess eligibility
- Managed full cycle of recruiting, hiring and onboarding new employees
Field Talent Staff
Chick-fil-A Corporate
09.2022 - 09.2022
- Collaborated with a team to ensure the successful startup of a new Chick-fil-A FSU in Chicago
- Managed, trained, and facilitated growth of new team members
- Developed leadership, training, and operational skills while working with other outstanding leaders from across Chick-fil-A
Education
Associate of Arts -
Lone Star Community College
12.2022
Skills
- Operational efficiency
- Strategic planning and execution
- Operations oversight
- Effective leader
- Staff management
- Store operations
- Staffing processes
- Coaching abilities
Timeline
Director of Operations
Chick-fil-A Grand Parkway North
01.2024 - Current
Director of Talent
Chick-fil-A Grand Parkway North
08.2023 - 01.2024
Facilities and Maintenance Lead
Chick-fil-A Grand Parkway North
06.2023 - Current
Field Talent Staff
Chick-fil-A Corporate
09.2022 - 09.2022
Senior Assistant Director of Talent
Chick-fil-A Grand Parkway North
06.2022 - 08.2023
Associate of Arts -
Lone Star Community College
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