Andrew Boden
Genesee,PA
Summary
Compassionate professional with strong advocacy towards environmental conservation and preservation with knowledge of environmental remediation practices as well as experience working with and leading diverse groups of people in various workplace settings.
Overview
9
9
years of professional experience
Work History
Clerical 2
DCNR - Bureau of State Parks
03.2024 - Current
- Public outreach and education about our parks
- Attendance - Data collection and management
- Financial reconciliation of park expenditures
- Processed invoices for payment using accounting software applications.
- Maintaining office stock, Inventory and purchasing
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinates vendor appointments and maintains agreements
- Assist with volunteer and guest participation and registration
Clerical Assistant I
DCNR – Lyman Run State Park
08.2022 - 03.2024
- Customer service and public outreach
- Assist Visitors with reservations, permits, POS transactions using Aspira reservation system
- coordinate maintenance requests
- Assist administration in: Scheduling interviews, updating signage, keeping inventory, handle outgoing/incoming mail, balance fuel purchasing sheets, update dam breach protocol postings
- Reconcile P-card statements with expenditure receipts
- Update Park advisories within State parks portal
- Log monthly attendance as well as beach reports
- Maintains Concessionaire files.
- Generated reports using database software programs.
Online Order Fulfillment
Walmart – Olean, NY
08.2021 - 08.2022
- Utilize technology to fulfill customers’ orders and ensure correct billing
- Work independently with limited oversight
- Exhibit excellent customer service
- Closely work with management to identify work flow improvements.
- Analyzed consumer feedback from surveys or online reviews in order to identify areas needing improvement in terms of product selection or customer service.
- Responded quickly to customer inquiries regarding order fulfillment issues.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Food and Nutrition Services Diet Supervisor
UPMC Cole – Coudersport, PA
11.2015 - 07.2021
- Effectively communicate with hospital team as well as patients to prepare meals and deliver best possible experience
- Log patient allergies and keep detailed record to ensure safety
- Keep record of patient intake and tailor nutrients according to care plan
- Adhere to all safety guidelines
- Cautiously utilize cleaning chemicals
- Manage multiple work tasks in a fast-paced environment.
- Tracked progress on projects and provided timely feedback to staff members.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Directed and supervised team of 15 employees in daily operations.
- Created new strategies for improving customer service standards within the organization.
- Collaborated with other departments to coordinate workflow processes between teams.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Education
Bachelor of Science - Geoscience: Environmental And Natural Sciences
Mansfield University of Pennsylvania
Mansfield, PA12.2020
Skills
- Customer Service
- Strong analytical skills
- Ability to work independently as well as in a team setting
- Excellent oral and Written communication skills
- Excellent written communication skills
- GIS experience
- Working knowledge of natural sciences
- Strong research skills
- Critical thinking
- Experience working with diverse populations
- Self-motivated
- Ability to execute projects efficiently
- Microsoft Office Suite: Word, Excel, Powerpoint, Teams, Outlook, Sharepoint
- Effective Leadership
References
- References and Letters of recommendation available upon request
Timeline
Clerical 2
DCNR - Bureau of State Parks
03.2024 - Current
Clerical Assistant I
DCNR – Lyman Run State Park
08.2022 - 03.2024
Online Order Fulfillment
Walmart – Olean, NY
08.2021 - 08.2022
Food and Nutrition Services Diet Supervisor
UPMC Cole – Coudersport, PA
11.2015 - 07.2021
Bachelor of Science - Geoscience: Environmental And Natural Sciences
Mansfield University of Pennsylvania
Similar Profiles
Thomas HobbsThomas Hobbs
Park Resource Ranger at PA DCNR State ParksPark Resource Ranger at PA DCNR State Parks
McClure FlookMcClure Flook
Forester at DCNR - Bureau Of ForestryForester at DCNR - Bureau Of Forestry
Oren StuckeyOren Stuckey
Laborer at DCNR - Bureau Of ForestryLaborer at DCNR - Bureau Of Forestry