Andrew Boyer
Colorado Springs,CO
Summary
I am an Eagle Scout. Through this, I have years of leadership and responsibility experience. I have strong communication skills and have a charismatic personality. At my previous position, I was training new hires and opening and closing the store alone. As well, I was independently managing the sales floor. I have money handling skills, such as counting drawers and getting change for points of sale. I also have sales/customer support experience. I am a reliable worker and enjoy working as a team.
Overview
5
5
years of professional experience
Work History
Marketing Manager
Ute Pass Psychological Consultation
Colorado Springs, CO
11.2023 - Current
- Managed creation of marketing materials, collateral and sales support tools.
- Prepared and sent proposals to prospective clients.
- Represented company at local and trade association meetings to promote products.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
Sales Associate
Rocky Mountain Dinosaur Resource Center
Woodland Park, CO
08.2019 - 10.2023
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Trained new team members in cash register operation, stock procedures and customer services.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assessed customer needs to provide assistance and information on product features.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Processed sales transactions via cash register and telephone orders.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Homeschooled
Evansville, IN And Woodland Park, CO02-2016
Skills
- Customer Acquisition
- Public and Media Relations
- PeopleSoft
- Partnership Marketing
- Cold Calling
- Task Delegation
- Store Organization
- Store maintenance
- Customer Service Management
- Inventory Control
- Shelving
- Cash Drawer Reconciliation
- Cash Handling and Reconciliation
- Recruitment and Training
- Multitasking and Prioritizing
- Willingness to Learn
- Decision-Making
- Store Reset and Recovery
- POS Terminal Operation
- Employee Training
- Staff Coaching and Training
- Service Oriented
Timeline
Marketing Manager
Ute Pass Psychological Consultation
11.2023 - Current
Sales Associate
Rocky Mountain Dinosaur Resource Center
08.2019 - 10.2023
High School Diploma -
Homeschooled