Results-oriented Project Manager experienced in coordinating schedules and ensuring compliance while managing client communication and subcontractors. Achieved successful project delivery through effective leadership, advanced problem solving, and strong client relations. Focused on maintaining quality standards and fostering customer relationships across diverse industries.
Work History
Project Manager
3 Years 3 Months
Rockstar Roofing | 08.2023 - Current
Managed client communication, providing project updates, timelines, and issue resolution throughout installation phases.
Oversaw permits, inspections, and documentation to maintain compliance across active roofing projects.
Reviewed worksite progress to ensure roofing scope matched specifications, safety standards, and quality expectations.
Coordinated roofing project schedules, subcontractors, and material deliveries to keep jobs moving efficiently.
Tracked budgets, change orders, and labor allocation to support accurate project execution.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Senior Assistant Manager
8 Years 11 Months
Discount Tire | 08.2014 - 07.2023
Led daily store operations, aligning sales, service, and inventory workflows with customer demand.
Resolved customer concerns, ensuring service recommendations matched vehicle needs and store standards.
Trained team members on tire installation, wheel service, and safety procedures.
Monitored cash handling, opening, and closing processes for accuracy and compliance.
Coordinated scheduling and staffing to maintain efficient bay coverage and service throughput.
Reviewed inventory levels, ordered product, and reduced service delays from stock shortages.
Supported store manager with performance coaching, accountability, and team development.
Enforced workplace safety practices and maintained clean, organized service and sales areas.
Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
Mentored junior staff members to enhance their skills, promoting growth within the company.
Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
Interviewed, hired, and trained staff associates and equipping to comply with company policies and procedures.
Spearheaded the adoption of new technologies to improve overall operations and efficiency.
Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Enlisted Soldier
8 Years 2 Months
Oklahoma Army National Guard | 10.2013 - 12.2021
Maintained continuous surveillance and reported critical battlefield information to command elements.
Navigated unfamiliar terrain using maps, compasses, and tactical route planning.
Operated communications equipment to transmit timely observations and mission updates.
Executed security patrols to protect convoy movements and exposed positions.
Inspected weapons, vehicles, and mission equipment for readiness before operations.
Participated in force protection measures to safeguard personnel from potential threats at all times.
Performed route reconnaissance for safe troop movement, reducing risk of enemy encounters.
Led enlisted personnel through daily operations, reinforcing standards, discipline, and mission readiness.
Directed training programs, developing junior members for increased responsibility and performance.
Mentored subordinates on leadership, accountability, and professional growth within chain of command.