Andrew Camp
Loganville,Ga
Summary
- As a Supervising Sergeant with the US Army Signal Corps, I have over seven years of experience in Information Technology, Satellite communications, Line-of-Sight communications, Radio operations, and maintenance & repair. I have managed multiple teams and personnel through their day-to-day operations and maintenance, including: planning, training, mission pre-operations, after-action re-training, customer service and professional development. After my honorable discharge, I returned to Rayfield Tree Care as a ground supervisor. I took the lead to ensure all operations on site would go beyond the normal operational success and safety standards that are required, while using my past experiences to mitigate cost and resources, while creating blanket training standards for new employees.
Overview
11
11
years of professional experience
Work History
Ground Supervisor
Rayfield Tree Care
Loganville, GA
01.2023 - Current
- Developed and implemented training programs for new staff on equipment use and safety protocols.
- Coordinated seasonal planting and pruning schedules to ensure optimal growth and aesthetic appeal of grounds, while providing safety for homeowners.
- Conducted regular inspections to identify maintenance needs and ensure compliance with safety standards according to OSHA and ANSI.
- Operation and maintenence of miniature skidsteers, debris chippers, small and medium dump trucks, and tracked bucket lifts.
- Provided exceptional customer service, addressing client concerns promptly and professionally to maintain satisfaction levels.
- Participated in long-term landscaping strategy development, aligning grounds management initiatives with the organization''s overall vision and objectives.
- Trained staff on proper use of personal protective equipment (PPE) and safety measures.
IT Supervisor, Satellite Transmission Operator
US Army
06.2015 - 12.2022
- Provided assistance to the NEC (Network Enterprise Center) during the relocation of 44th Expeditionary Signal Battalion from Grafenwohr, GE to Baumholder, GE through: mapping out new LAN layouts, port activation/deactivation, printer troubleshooting, computer reimaging and cable management for their new BN footprint resolving over 300 trouble tickets on-site and off.
- Section Supervisor responsible for one-to-five SNN (Small Network Node) teams and all operations performed executing multiple missions at a time.
- Assisted and maintained 60-110 VOIP system users per team/per user.
- Part of ARMY Cyber Command's 3-week SDWAN simulation training and implementation led on-site by 50th Expeditionary Signal Battalion Enhanced, conducting various scenarios with different software and OS.
- Performed and supervised all troubleshooting, maintenance and diagnoses involved with all signal and electronic equipment.
- Managing small-medium teams in Satellite Antenna Control/Portable IT Nodes primarily providing layer 1-4 services and troubleshooting.
- Instruct personnel on the operation and troubleshooting processes with all equipment using the prescribed blueprints and troubleshooting guidelines with the proper Technical Manuals and resources.
- Primary holder and distributor of COMSEC for 308th BSB for over half of my tenure stationed there (1.5 years).
- Singed for and maintained over $2,000,000 of Satellite Transmission and CPN/SNN Nodes at three different duty stations.
- Oversaw the quality assurance, which included on-site assessments, internal audits and user surveys.
- Created efficiencies by replacing broken equipment in the field with equipment sourced from other deployed teams to maintain peak performance.
- An excellent attendance record and always on time for work.
Education
Associate/Not Complete - Computer Science
University of Maryland at Germany
12.2019
Comp TIA Security Plus - undefined
Comp TIA at Baumholder, Germany
03.2019
Network Management - undefined
Signal University at JBLM, Washington
08.2018
Tactical Power Grid Management - undefined
Signal University at JBLM, Washington
05.2017
MOS 25Q - Satellite Antenne Transmission/LOS Transmission
US ARMY Cyber School at Fort Gordon
12.2015
GED - undefined
Gwinette Technical College at Lawrenceville
05.2011
Skills
- Over Seven Years of A, Network, Security and CCNA Experience
- CISCO Routers/Switches
- CISCO Call Manager
- REDCOM Call Manager
- VM Management Experience
- Help Desk/Troubletickets
- Network System Administrator
- Customer Service
- LOS (Line-of-Sight) Transmission
- Multi-Role Leadership
- SharePoint Experience
- Outlook
- Secret Clearance
- Management of more than a dozen team members through training, maintainance, and domestic and overseas operations
- Maintaining and repair of various signal equipment, electronic equipment, and small to medium machinery
- Soldering small to medium connectors on various devices
- Using multimeters, cable testers, and on-board troubleshooting methods to diagnose unfounded faults
- Competent knowledge of various troubleshooting procedures and adaptable to new formats
- Replacing and fixing mechanical components with various specialty tools to maintain proper load torque on parts with more movement
- Replacing hydraulic and other hoses as well as grease-point maintenance
Timeline
Ground Supervisor
Rayfield Tree Care
01.2023 - Current
IT Supervisor, Satellite Transmission Operator
US Army
06.2015 - 12.2022
Associate/Not Complete - Computer Science
University of Maryland at Germany
Comp TIA Security Plus - undefined
Comp TIA at Baumholder, Germany
Network Management - undefined
Signal University at JBLM, Washington
Tactical Power Grid Management - undefined
Signal University at JBLM, Washington
MOS 25Q - Satellite Antenne Transmission/LOS Transmission
US ARMY Cyber School at Fort Gordon
GED - undefined
Gwinette Technical College at Lawrenceville