T Oren
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and learn new things to meet team goals.
Overview
7
7
years of professional experience
Work History
Ground Supervisor
Lake Geneva Ziplines And Adventures
03.2022 - Current
- Maximize performance by monitoring daily activities and mentoring team members
- Accomplish multiple tasks within established timeframes
- Handle customer complaints, resolve issues, and adjust policies to meet changing needs
- Mentor newly hired employees on operating equipment and safety
- Conduct routine inspections to check quality and compliance with established specifications
Zipline Guide
Lake Geneva Ziplines And Adventures
03.2021 - Current
- Provide clear instruction to activity and program participants to deliver fun and maintain safety
- Monitor safety policies and procedures to facilitate safety and a enjoyable time for participants
- Maintain gear and equipment
Front Desk Receptionist
Lake Geneva Ziplines And Adventures
07.2020 - Current
- Greet guests at front desk and engaging in pleasant conversations while managing check-in process
- Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees
- Schedule, coordinated and confirmed reservations.
- Collect deposits, fees, and payments
- Maintained confidentiality of sensitive data to protect customer and business information
Low Voltage Network Cabling Technician
Lakes Technology Specialists
03.2017 - Current
- Identify problematic components and wiring issues and apply troubleshooting techniques
- Install and service various systems for both residential and business clientele
- Use information in technical diagrams, schematics, and manuals to understand operations and make successful repairs
Ticketing Supervisor
Ice Castles
12.2021 - 03.2022
- Oversaw check in and scanning of guests tickets
- Managed breaks and rotation of employees
- Coached new employees on use of ticket scanning software
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
Photo and Merchandise Team
Ice Castles
12.2020 - 02.2021
- Stocked merchandise, clearly labeling items, and arranging according to type, size, or color
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Managed printing images for clients
Education
High School Diploma -
Elkhorn Area High School
Elkhorn, WI2021
Skills
- Safety Practices
- Documentation Skills
- Maintenance Skills
- CNC, Manual Tools, and Equipment
- Blueprint Reading
- Sheet Metal Fabrication
- Basic Electrical and Network Cable Skills
- Experience Driving Multiple Types of Hydraulic Lifts
Timeline
Ground Supervisor
Lake Geneva Ziplines And Adventures
03.2022 - Current
Ticketing Supervisor
Ice Castles
12.2021 - 03.2022
Zipline Guide
Lake Geneva Ziplines And Adventures
03.2021 - Current
Photo and Merchandise Team
Ice Castles
12.2020 - 02.2021
Front Desk Receptionist
Lake Geneva Ziplines And Adventures
07.2020 - Current
Low Voltage Network Cabling Technician
Lakes Technology Specialists
03.2017 - Current
High School Diploma -
Elkhorn Area High School
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