Summary
Overview
Work History
Education
Skills
Certification
Contact
Education and Training
Timeline
Generic

Andrew Canchola

Houston

Summary

Experienced and versatile professional with a strong background in healthcare, laboratory operations, and hospital security. Proven leader with hands-on experience supervising cross-functional teams, training staff, and optimizing workflows across clinical and high-pressure environments. Skilled in specimen collection, phlebotomy, and patient monitoring, with a deep understanding of HIPAA/OSHA compliance and lab information systems. Adept in emergency response, crisis management, and direct coordination with law enforcement and medical teams. Committed to accuracy, safety, and integrity in every task—whether ensuring secure hospital operations, training technicians across cities, or handling sensitive aftercare services with compassion. Ready to bring a high standard of care, leadership, and operational excellence to any team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Specimen Processing Supervisor

GenviewDX
Houston
10.2023 - 12.2024
  • Analyzed daily processing errors and inefficiencies, implementing improvements to streamline shift operations.
  • Prepared detailed discrepancy reports to drive timely corrective actions and maintain high-quality standards.
  • Trained and onboarded new staff in specimen collection protocols, quality control, and compliance procedures.
  • Collaborated cross-functionally with lab, QA, and logistics teams to enhance sample handling and testing workflows.
  • Supervised a team of 10 lab techs, overseeing specimen intake, insurance verification, and billing coordination.
  • Monitored staff performance, providing coaching and feedback to boost productivity and maintain accuracy.
  • Entered and verified patient/specimen data in LIS, ensuring accuracy and integrity of clinical records.
  • Conducted thorough checks of specimen labeling and documentation to uphold quality assurance standards.
  • Maintained strict HIPAA compliance to safeguard patient privacy and sensitive health information.

Lead Phlebotomist

Biolife Plasma Services
Houston
10.2022 - 09.2023
  • Led a team of phlebotomists in donor screening and plasma collection, ensuring compliance with regulatory and safety standards.
  • Oversaw comprehensive donor assessments, including medical history intake, interviews, vital sign evaluations, and hemoglobin testing.
  • Monitored donor conditions throughout the donation cycle, administering basic care and addressing adverse reactions like dizziness or fatigue.
  • Operated centrifugation equipment and managed blood component separation to support diagnostic processes.
  • Performed lab duties including sample testing, quarterly assessments, plasma freezing, and shipment coordination.
  • Responded to medical emergencies and collaborated with clinical staff to stabilize donors and execute emergency protocols.
  • Trained new staff on phlebotomy techniques, donor care, and post-donation procedures to ensure consistency and quality.
  • Maintained thorough documentation of donor information, reaction events, and post-donation monitoring in accordance with FDA and company guidelines.

Lead Pest Control Technician

Pest Force Pest Control
Houston
11.2019 - 09.2022
  • Led pest control operations at residential and commercial properties, overseeing inspection, treatment planning, and client communication.
  • Trained new and existing technicians across multiple cities on advanced treatment strategies, customer engagement, and techniques to increase revenue generation.
  • Conducted in-depth inspections to assess pest-related damage, recommending targeted solutions for long-term eradication and prevention.
  • Performed interior and exterior repairs to homes affected by pests and wildlife, ensuring full structural restoration and safety.
  • Implemented tailored pest control methods based on infestation type, severity, and environment, ensuring compliance with state and local safety regulations.
  • Provided high-level customer service by educating clients on treatment options, prevention, and maintenance strategies.
  • Acted as a company representative during site visits, helping boost customer retention and service expansion in new markets.
  • Maintained up-to-date knowledge of pest control regulations and treatment advancements through ongoing professional development and certification courses.

Aquamation Technician

Last Wishes In-home Pet Hospice And Euthanasia
Houston
03.2018 - 11.2019
  • Performed water-based cremation (aquamation) using advanced techniques and hazardous chemicals, ensuring safe, respectful, and regulation-compliant handling of deceased pets.
  • Maintained operational readiness of all equipment and facilities through daily cleaning, inspection, and preventative maintenance, in line with strict health and safety standards.
  • Provided compassionate support to grieving pet owners, guiding them through aftercare options, cremation services, and pricing with sensitivity and professionalism.
  • Collaborated with veterinarians and clinical staff to create personalized aftercare plans based on each family's preferences and cultural considerations.
  • Coordinated timely and respectful transport of deceased pets from homes or veterinary clinics to designated cremation facilities.
  • Ensured accurate documentation and maintained records in compliance with local, state, and company regulatory requirements.
  • Participated in ongoing education and training to stay informed on evolving practices in aquamation, grief support, and pet memorial services.

Security Manager

Allied Universal Security Services
Houston
02.2017 - 03.2018
  • Managed day-to-day hospital security operations to ensure the safety of staff, patients, visitors, and physical assets across multiple departments, including the psychiatric unit.
  • Led emergency response efforts, including medical emergencies, behavioral disturbances, and security threats; administered first aid and coordinated with clinical staff as needed.
  • Supervised and trained security officers on hospital-specific protocols, including de-escalation techniques, crisis response, and trauma-informed care.
  • Oversaw the safe transport and handling of deceased patients, ensuring discretion, professionalism, and compliance with hospital protocols.
  • Responded to all hospital-wide emergencies, including code blues, patient elopements, and psychiatric crises, providing immediate support and coordination with nursing staff.
  • Collaborated closely with hospital directors, charge nurses, and clinical leadership to support patient care efforts and maintain a secure healing environment.
  • Worked directly with local law enforcement during investigations, providing evidence, surveillance footage, and incident reports as needed.
  • Monitored access control systems, CCTV, and alarm systems to prevent unauthorized entry and maintain real-time situational awareness.
  • Conducted risk assessments, internal audits, and security reviews to identify vulnerabilities and implement corrective actions in compliance with healthcare regulations and OSHA standards.

Education

High School Diploma -

Sam Houston High School
Houston, TX
05-2015

Skills

Core Competencies

  • Team Leadership & Staff Development
  • Performance Evaluation & Training
  • Emergency Response & Crisis Management
  • Analytical Thinking & Problem Solving
  • SOP Development & Workflow Optimization
  • Office & Operations Management

Healthcare & Laboratory

  • Specimen Collection & Processing
  • Patient Monitoring & Basic Medical Care
  • Laboratory Information Systems (LIS)
  • HIPAA & OSHA Compliance
  • Phlebotomy & Donor Screening
  • First Aid & BLS Certified

Security & Safety

  • Hospital Security Operations
  • Incident Reporting & Investigation
  • De-escalation Techniques
  • Access Control & Surveillance Systems
  • Collaboration with Law Enforcement

Additional Experience

  • Pest Control & Home Repair
  • Job Quoting & Inventory Management
  • Loss Prevention & Risk Assessment

Certification

  • National Certified Phlebotomist
  • CPR and Fist Aid (BLS)

Contact

Houston, TX 77009

Education and Training

true,other,Houston, TX,Houston, TX

Timeline

Specimen Processing Supervisor

GenviewDX
10.2023 - 12.2024

Lead Phlebotomist

Biolife Plasma Services
10.2022 - 09.2023

Lead Pest Control Technician

Pest Force Pest Control
11.2019 - 09.2022

Aquamation Technician

Last Wishes In-home Pet Hospice And Euthanasia
03.2018 - 11.2019

Security Manager

Allied Universal Security Services
02.2017 - 03.2018

High School Diploma -

Sam Houston High School

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Andrew Canchola