Andrew Carrico
San Antonio,TX
Summary
Seasoned Operations Manager and talented leader 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
5
5
years of professional experience
Work History
Operations Manager
United States Navy, USN
San Antonio, TX
11.2020 - 12.2023
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Certified Trainer
Chick-fil-A
Katy, TX
12.2018 - 12.2019
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Managed inventory and supplies, ensuring adequate stock levels for successful event execution.
- Offered excellent customer service, addressing client concerns promptly and professionally.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
Education
USN- "A" School
Communication Signals Collection Course
Pensacola, FL07.2020
High School Diploma -
Faith West Academy
Katy, TX05.2019
Skills
- Workflow Optimization
- Performance Reporting
- Inventory Management
- Customer Service
- Data Analysis
- Health and Safety Compliance
- Organizational Management
- Management
Accomplishments
Military Performer of the Quarter x2 (National Security Agency, Texas)
Sailor of the Quarter (Naval Information Operations Command, Texas)
Timeline
Operations Manager
United States Navy, USN
11.2020 - 12.2023
Certified Trainer
Chick-fil-A
12.2018 - 12.2019
USN- "A" School
Communication Signals Collection Course
High School Diploma -
Faith West Academy