Andrew Castro
-
Red Oak,TX
Summary
To obtain a customer service position in a noble setting where I can utilize my skills to contribute to the success of the company.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Cashier
Tom Thumb Grocery Store
Waxahachie, Texas
08.2024 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked and trained in departments such as, stocking, produce, cashier , and self-checkout. was able to be called in and work any of those departments.
Crew Trainer
McDonald's
Waxahachie , Texas
07.2023 - 07.2024
- Operated the POS systems and handled cash daily
- Trained new hires at different work stations
- Worked effectively in high pressure situations
- Greeted customers with a positive impression
- Resolved customer complaints
- Worked unscheduled shifts on short-term notice
- Followed all safety protocols
- Performed well in a fast-paced, high-volume, managing tasks or stations simultaneously
- Mentored junior employees to improve performance, food safety, and customer service.
Plumbing Apprentice
Texas On Point Plumbing
Red Oak, Texas
06.2023 - 01.2024
- Worked extended hours as needed
- Gained understanding of basic plumbing
- Handled big machinery and tools
- Utilized critical thinking skills and troubleshooting
- Worked well independently and under supervision
- Communicated with customers as needed
Education
High School - Health Science - Public Service
Red Oak High School
Red Oak, TX 08.2021 - Current
Skills
- Customer service
- Communication skills
- Food service
- Time management
- Leadership
- Problem Resolution
- Attention to detail
- Team work
- Critical Thinking
- Multitasking
- Punctual
- Reliable
- Customer assistance
Certification
EKG Technician
Timeline
EKG Technician
01-2025
Cashier
Tom Thumb Grocery Store
08.2024 - Current
Crew Trainer
McDonald's
07.2023 - 07.2024
Plumbing Apprentice
Texas On Point Plumbing
06.2023 - 01.2024
High School - Health Science - Public Service
Red Oak High School
08.2021 - Current