Summary
Overview
Work History
Education
Skills
Certification
Core Competencies
Volunteer & Additional Skills
Timeline
Generic

Daniel Rooffener

Dallas

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.



Overview

11
11
years of professional experience
1
1
Certification

Work History

Floral Manager

Tom Thumb Grocery Store
03.2020 - Current
  • Supervise department operations, write schedules, and delegate tasks to team members.
  • Maintain accurate inventory records and manage monthly reporting.
  • Liaise with clients on custom floral and balloon designs, developing strong interpersonal and sales skills.
  • Handle daily cash reconciliation and manage high-volume customer interactions.
  • Resolved customer complaints promptly, maintaining a professional demeanor while working towards satisfactory solutions.
  • Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.

Bartender

Events Only Complex Oakland
07.2022 - 12.2025
  • - Manage celebrity and VIP clientele, requiring discretion and exceptional service.
  • - Operate under high-pressure, fast-paced event environments requiring accurate order taking and cash handling.
  • - Utilize multitasking and customer service skills that translate well to client intake scenarios.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Boudin Bakery
06.2018 - 11.2021
  • - Responsible for opening/closing procedures, high-volume customer service, and POS operation.
  • - Gained strong communication and problem-solving skills while handling diverse clientele.
  • - Consistently met sales targets through upselling and efficient service.

Bartender

Buffalo Wild Wings
11.2014 - 06.2018
  • - Responsible for opening/closing procedures and POS operation.
  • - Delivered high-volume customer service and managed multiple tables simultaneously.

Education

General Studies

Chabot College
Hayward, CA
01.2012

High School Diploma - undefined

Newark Memorial High School
Newark, CA
01.2011

Skills

  • Microsoft Office Suite
  • Professionalism and ethics
  • Time management
  • Reliability
  • Excellent communication
  • Email & Phone Communication
  • Basic Data Entry
  • Documentation & Filing

Certification

  • Bartender License | Valid through Mar 2027
  • Non-CDL Class C Driver's License

Core Competencies


  • Team Supervision & Scheduling
  • Data Collection & Record Management
  • Conflict Resolution & Empathy
  • Time Management & Multitasking
  • High-Pressure Decision-Making

Volunteer & Additional Skills

  • American Sign Language (basic proficiency)
  • Experience working with individuals with autism
  • Mentorship and conflict resolution experience
  • Hospitality and marketing outreach

Timeline

Bartender

Events Only Complex Oakland
07.2022 - 12.2025

Floral Manager

Tom Thumb Grocery Store
03.2020 - Current

Bartender

Boudin Bakery
06.2018 - 11.2021

Bartender

Buffalo Wild Wings
11.2014 - 06.2018

High School Diploma - undefined

Newark Memorial High School

General Studies

Chabot College

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