Andrew Cater
Cleveland,OH
Summary
Reliable professional with positive attitude and dedication to deliver quality in all operational activities. Experienced leading warehouse teams to accurately fulfill orders. Displaying articulate communication skills and effectively partnering with management teams. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Transportation Logistics Manager
Retail Direct
Macedonia, OH
06.2024 - Current
- Promoted to Logistic Manager within 6 months of starting as an Appliance Delivery Driver.
- Coordinated the dispatch of vehicles for pick-up and delivery of goods.
- Established procedures for receiving incoming shipments from vendors or manufacturers.
- Provided daily oversight of freight forwarding operations, including budgeting and financial reporting.
- Maintained up-to-date records of inventory levels at warehouses and monitored stock levels on an ongoing basis.
- Managed the loading, unloading process for both outbound, inbound shipments.
- Supervised a team of dispatchers responsible for scheduling pickups and deliveries and ensuring compliance with safety regulations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Valet Supervisor
Cleveland Clinic
Cleveland, OH
10.2014 - 05.2019
- Provided support and guidance to new hires during the onboarding process.
- Resolved customer complaints promptly and professionally while maintaining excellent customer relations.
- Managed inventory of supplies needed for successful operation of the valet parking service.
- Enforced safety protocols for both customers and employees when operating motorized vehicles.
- Maintained records of all vehicles parked by the valet staff and tracked their locations at all times.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
Education
High School Diploma -
Euclid High School
Euclid, OHVocational In Fiber Optics -
Cuyahoga Community College
Cleveland, OHSkills
- Skills in risk management
- Organizational Management
- Active Learning
- Visual Communication
- Schedule Management
- Client service-driven
- Resolving Complaints
- Inventory Control
- Staff Training and Development
- Recruitment
- Attention to Detail
- Leadership
Custom
- 1 Year gap in employment due to being a care giver for an ill family member.
Timeline
Transportation Logistics Manager
Retail Direct
06.2024 - Current
Valet Supervisor
Cleveland Clinic
10.2014 - 05.2019
High School Diploma -
Euclid High School
Vocational In Fiber Optics -
Cuyahoga Community College