Andrew Cavallaro
Marlboro,NJ
Summary
Experienced professional with a strong background in technology-related roles. Proficient in system administration, product support, back-end knowledge, and more. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with the industry.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Systems Administrator
ACC Premiere
Marlboro, NJ
09.2020 - Current
- System Maintenance - ensured its smooth operation, performance, and reliability
- Configuration and Customization: Customized system based on client requirements, configured settings, workflows, and integrations
- Provided technical support to users utilizing the system & troubleshot issues while offering guidance on functionalities
- Created and maintained documentation, guides, and training materials for users to optimize their usage of the system
- Monitoring and Optimization: monitored system performance, analyzed data, and identified opportunities for system optimization and improvements
- Successfully resolved client concerns, ensuring high satisfaction levels through knowledgeable and friendly service
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Digital Marketing Specialist
Beam Living (A Blackstone Portfolio Company)
New York, NY
02.2018 - 07.2020
- Managed social media and digital ad campaigns for prominent multi-family housing properties
- Directed photography, videography, and animation projects relating to the company and properties
- Collaborated with sales teams to foster key business relationships and enhance brand awareness
- Team photographer and videographer
- Created marketing materials and content for all aspects of the company
- Collaborated with Community Content Manager to develop stories, write articles, and capture interviews of celebrities, persons of interest, private chefs, and more around the East Village area in NYC
Lead Graphic Designer
Big Frog Custom T-Shirts & More
Belmar, NJ
02.2015 - 02.2018
- Oversaw team in project management from concept to completion, ensuring client satisfaction and meeting deadlines
- Coordinated with clients, freelancers, consultants, and vendors to fulfill project requirements
- Serviced and maintained functionality of Brother DTG GTX422 & GTX Pro printers
- Utilized Adobe InDesign, Photoshop, Illustrator, and CorelDraw to create promotional materials, catalogs, and technical illustrations
- Ensured high levels of customers satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
Education
High School - Communications Technologies
Howell High School
Township of Howell, NJ06-2014
Skills
- System Administration
- Adobe Creative Suite
- Project management
- Graphic Design
- Communication skills
- Product Knowledge
- Information Security
- Conflict Mediation
- Microsoft Excel/Office365
- System monitoring
- Troubleshooting and Maintenance
Certification
- Emplify System Administration Certificate
- Emplify Agent Certification
- Emplify Bot Certification
Accomplishments
- Published in Wall Street Journal
- Fine and Performing Arts Award
- Photography used for global billboard marketing
Timeline
Systems Administrator
ACC Premiere
09.2020 - Current
Digital Marketing Specialist
Beam Living (A Blackstone Portfolio Company)
02.2018 - 07.2020
Lead Graphic Designer
Big Frog Custom T-Shirts & More
02.2015 - 02.2018
High School - Communications Technologies
Howell High School
- Emplify System Administration Certificate
- Emplify Agent Certification
- Emplify Bot Certification
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