Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Andrew Cimpean

Phoenix,AZ

Summary

Instrument-rated pilot with a passion for aviation and a strong background in customer service. Since 2021, 3 Years of customer service experience with 10 months of those being at Black Rock Coffee Bar. During this time, the opportunities to grow stronger abilities in providing customer service have been exceptional. In the mean time the Private Pilot License and Instrument Rating was obtained in Scottsdale, Arizona. Fast-paced environments are seen as an opportunity and an area to grow both professionally and personally.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Black Rock Coffee Bar
03.2024 - Current
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Used POS system to accurately enter orders and process payments.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Listened carefully to customer requests and served them with speed, quality and consistency.
  • Controlled line and crowd with quick, efficient service.

Education

Aviation

Sierra Charlie Aviation
Scottsdale, AZ

High School Diploma -

Sequoia Choice AZDL
Phoenix, AZ
05-2024

Skills

  • Clear communication
  • Workflow management
  • Exceptional customer service
  • Time management
  • Team collaboration
  • Multitasking and organization
  • Radio communication

Certification

  • Private Pilot License


  • Instrument Rating

Languages

English
Native or Bilingual
Romanian
Native or Bilingual

Timeline

Barista

Black Rock Coffee Bar
03.2024 - Current
  • Private Pilot License


  • Instrument Rating

Aviation

Sierra Charlie Aviation

High School Diploma -

Sequoia Choice AZDL
Andrew Cimpean