Andrew Cline
Wausau
Summary
Dynamic Field Service Technician with a proven track record at EO Johnson Locknet. Skilled in equipment installation and data analysis, I excel under pressure while maintaining professionalism and trustworthiness, ensuring exceptional service delivery and innovative problem-solving. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Field Service Technician
EO Johnson Locknet
10.2024 - Current
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
Material Hander
Marathon Cheese Corporation
06.2023 - 10.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Cashier/Cook
Kwik Trip
09.2022 - 05.2023
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Geospatial Intelligence Imagery Analyst
United States Air Force, USAF
06.2017 - 06.2022
- Entrusted With a Top Secret Clearance by The United States Government
- Analyzed still and motion imagery and data to produce geospatial intelligence for military operations.
- Developed material fielding plans and integrated logistics support plans for Intelligence and ISR systems.
- Supervised intelligence activities and provided technical, operational and administrative guidance and direction to 500,000 Friendly Forces.
- Identified military installations, facilities, weapon systems, military equipment and defenses for Anti-terrorist and Counter-Intelligence missions.
Education
Bachelor of Science - Computer Science
Trident University International
Cypress, CA03-2025
Associate of Science - Computer And Information Sciences
Community College of The Air Force
Montgomery, AL02.2020
Skills
- Data Acquisition and Analysis
- Critical Thinking Skills
- Extensive Microsoft Office and Computer Systems Experience
- Trustworthy
- Hardworking
- Works Well Under Pressure
- Equipment installation
- IT asset management
Timeline
Field Service Technician
EO Johnson Locknet
10.2024 - Current
Material Hander
Marathon Cheese Corporation
06.2023 - 10.2024
Cashier/Cook
Kwik Trip
09.2022 - 05.2023
Geospatial Intelligence Imagery Analyst
United States Air Force, USAF
06.2017 - 06.2022
Bachelor of Science - Computer Science
Trident University International
Associate of Science - Computer And Information Sciences
Community College of The Air Force
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