Kevin Krofchek
Everett,WA
Summary
Dynamic Field Service Technician with a proven track record at Vartan Aerospace, excelling in client relationship building and technical support. Adept at enhancing safety procedures and achieving timely project completions. Recognized for training new technicians and delivering exceptional service, ensuring compliance with quality standards in aircraft interiors.
Overview
5
5
years of professional experience
Work History
Field Service Technician
Vartan Aerospace
Everett, Washington
05.2025 - Current
- Inspected aircraft interiors for compliance with safety and quality standards.
- Repaired and replaced damaged components in cabin areas efficiently.
- Velocity
- Collaborated with team members to ensure timely project completion.
- Assisted in the installation of seating, lighting, and other interior elements.
- Documented repair processes and maintenance activities accurately.
- Trained new technicians on procedures and best practices in aircraft interiors.
- Inspected and repaired aircraft interiors, including upholstery, carpets, ceilings, sidewalls, and other components.
- Worked closely with vendors to order replacement parts for damaged items within an aircraft interior.
- Tested functionality of electrical systems such as lighting fixtures and audio and video equipment.
- Performed troubleshooting procedures to find root causes of faults.
- CMES
- Contracted out to Collins Aerospace
Sales Apprentice
Discount Tire
Seattle, Washington
09.2020 - 04.2025
- Drove team revenue totals by bringing in top sales numbers.
- Boosted sales by effectively identifying customer needs, and offering tailored solutions.
- Developed rapport with clients through active listening, resulting in increased customer satisfaction.
- Trained new hires on company products, services, and best practices for success in the role.
- Rotated, mounted, and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
EMT-Basic
Northwest Ambulance Critical Care Transport
Mountlake Terrace, Washington
09.2024 - 03.2025
- Responded to emergency calls and assessed patient conditions in various environments.
- Provided basic life support and first aid to patients during transport.
- Collaborated with healthcare teams to ensure effective patient care and communication.
- Operated medical equipment, including defibrillators and oxygen tanks, during emergencies.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Remained level-headed and proactive during emergency situations.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Documented calls in reports detailing incident type and course of treatment.
Education
Associate of Arts - Emergency Medical Technology
Everett Community College
Everett, WA04.2025
High School Diploma -
Mountlake Terrace High School
Mountlake Terrace, WA06.2022
Skills
- Client Relationship Building
- Email outreach
- Sales presentations
- Velocity
- Client relationship building
- Email outreach
- Sales presentations
- Objection handling
- Cold-calling
- Research
- Sales strategy
- CMES
- Safety procedures
- Flight line Experience
- Technical knowledge
- Staff supervision
- Cold calling
- Technical support
- Technical analysis
- Power tools operation
- Positive attitude
- Teamwork and coordination
- Team supervision
- Research
- Sales strategy
- Customer acquisition
- Emergency response
- Team collaborations
Timeline
Field Service Technician
Vartan Aerospace
05.2025 - Current
EMT-Basic
Northwest Ambulance Critical Care Transport
09.2024 - 03.2025
Sales Apprentice
Discount Tire
09.2020 - 04.2025
Associate of Arts - Emergency Medical Technology
Everett Community College
High School Diploma -
Mountlake Terrace High School