Andrew Copeland

Hilton Garden Inn Hotel

Clarksville, TN

08.2023 - 02.2024

Cleaned and maintained public areas, such as lobbies, hallways, and restrooms.
Replenished guest room amenities in a timely manner.
Responded to guest inquiries regarding hotel services and facilities in a courteous and professional manner.
Assisted housekeeping staff with cleaning duties including vacuuming carpets, dusting furniture, polishing surfaces, changing linens, and restocking supplies.
Maintained cleanliness of storage areas for linen and other supplies.
Delivered items to guests' rooms upon request.
Reported maintenance problems promptly to the supervisor.
Assisted in moving furniture as needed.
Set up meeting spaces according to instructions given by supervisors.
Swept floors, emptied trash cans, washed windows., as necessary.
Swept and damp-mopped private stairways and hallways.
Reported damage or theft of hotel property to management.
Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
Greeted guests upon arrival and provided assistance with luggage.
Communicated with customers about requests for additional supplies or cleaning services.
Monitored cleanliness of lobby, swimming pool and other common areas.
Adhered to daily cleaning schedules and updated as needed based on demand.