Weldon Edwards
Shreveport,US
Summary
I have worked in Retail, Unloading, sales, fast food service and tier1 call support work. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. customer service representative who consistently meets and exceeds sales targets. Reliable team player and strong communicator. Enthusiastic and outgoing Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail Sales Associate with more than 5 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.
Overview
16
16
years of professional experience
Work History
House Person
Residence Inn by Marriott
Shreveport, US
05.2021 - 04.2022
- Pulling linen from the guest rooms floors and places in carts to be sent out for laundering
- Maintains cleanliness of guest room hallways
- Delivers, upon request, guest amenities, i.e pillows, additional beds, blankets and much more
- Maintains housekeeping linen room on each floor, stocked with linen and supplies ensuring adequate level of supplies
- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums
- Recognizes and uses appropriate chemicals .assist room attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities
- Washes and cleans wall light fixtures, louvers, ceilings, shelves and outside walls
- Delivery of both internal and external guest requests
- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members
- When needed, sets up guest room and make guest room beds
- Responsible for providing exceptional Red Carpet Customer Service to all guests
House Person
Boomtown Casino & Hotel
Bossier City, US
01.2020 - 04.2021
- Pulling linen from the guest rooms floors and places in carts to be sent out for laundering
- Maintains cleanliness of guest room hallways
- Delivers, upon request, guest amenities, i.e pillows, additional beds, blankets and much more
- Maintains housekeeping linen room on each floor, stocked with linen and supplies ensuring adequate level of supplies
- Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums
- Recognizes and uses appropriate chemicals .assist room attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities
- Washes and cleans wall light fixtures, louvers, ceilings, shelves and outside walls
- Delivery of both internal and external guest requests
- Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members
- When needed, sets up guest room and make guest room beds
- Responsible for providing exceptional Red Carpet Customer Service to all guests
Tier 1 Call Support Agent
Teleperformance
Shreveport, US
05.2014 - 10.2015
- Tier 1 Call support agent
Customer Service Representative
SUBWAYRestaurants
Shreveport, US
09.2009 - 06.2012
- Food preparation and customer service
Customer Service Representative
Walmart
Shreveport, US
03.2006 - 07.2009
Customer Service Representative - Garden Center Associate
Walmart
Shreveport, US
01.2006 - 12.2007
- Duties
- Garden Center, Watering flowerbeds and stocking merchandise
- Overnight Maintenance, Cleaning public Restrooms, offices, breakrooms, parking lot sweeps, changing garbage cans, waxing floors and store floor sweeps
Education
High School Diploma -
01.2005
Skills
- Sales Goals
- Customer-oriented
- Stocking
- Merchandising
- Motivated Team Player
- Employee Relations
- Customer Service
- Customer Support
- Call Center
- Conscientiousness
- Reliability
- Basic Maintenance and Repair
Timeline
House Person
Residence Inn by Marriott
05.2021 - 04.2022
House Person
Boomtown Casino & Hotel
01.2020 - 04.2021
Tier 1 Call Support Agent
Teleperformance
05.2014 - 10.2015
Customer Service Representative
SUBWAYRestaurants
09.2009 - 06.2012
Customer Service Representative
Walmart
03.2006 - 07.2009
Customer Service Representative - Garden Center Associate
Walmart
01.2006 - 12.2007