Andrew Cortes
Harrisburg,PA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Sales and Service Representative
Ecolab
02.2024 - Current
- Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
- Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly.
Apprentice Lineman
Blue Ridge Cable Construction
01.2023 - 01.2024
- Positioned boom trucks and man lifts to reach lines, transformers, and existing connections.
- Assisted Journeyman Lineman with work to learn trade and practice techniques.
- Expanded skill set through hands-on experience with various tools, machinery, and techniques used in the field of power line work.
- Developed proficiency in operating heavy machinery such as bucket trucks, digger derricks, and boom lifts to complete various tasks on the job site.
Trackmen
Septa Transportation
03.2019 - 01.2023
- Ensured accurate measurements for track installations with precise leveling and alignment tools.
- Maintained a clean worksite by removing debris and disposing of hazardous materials according to regulations.
- Maintained smooth rail operations by promptly addressing any identified issues in the tracks, ties, or ballast.
Corrections Officer
SCI Camp Hill
02.2017 - 03.2018
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
Service Technician
Ecolab
09.2013 - 02.2017
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
Enlisted Soldier
United States Army
11.2007 - 06.2011
- Assisted superiors with strategic planning initiatives, providing valuable input based on experience in previous deployments.
- Implemented tactics, procedures, and techniques for defense systems.
- Operated and maintained armored vehicles.
- Secured and protected military property, assets, and personnel.
Education
Certification - HVAC Installation And Repair
Yti Trade School
09.2013
High School Diploma -
Thomas Edison High
Philadelphia, PA06.2003
Skills
- Goal-Oriented
- Product and service knowledge
- Territory Growth
- Customer Service
- Interpersonal communication skills
- Relationship Building
Timeline
Sales and Service Representative
Ecolab
02.2024 - Current
Apprentice Lineman
Blue Ridge Cable Construction
01.2023 - 01.2024
Trackmen
Septa Transportation
03.2019 - 01.2023
Corrections Officer
SCI Camp Hill
02.2017 - 03.2018
Service Technician
Ecolab
09.2013 - 02.2017
Enlisted Soldier
United States Army
11.2007 - 06.2011
Certification - HVAC Installation And Repair
Yti Trade School
High School Diploma -
Thomas Edison High