Andrew Cortez
Pico Rivera,California
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to learn new skills and to take on new professional challenges.
Overview
2
2
years of professional experience
Work History
Leasing Agent
Rosh Property Management
10.2023 - 02.2024
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Hardwood Floor Installer
Raudels Hardwood Floors
06.2023 - 10.2023
- Enhanced customer satisfaction by efficiently installing hardwood floors with attention to detail and craftsmanship.
- Performed necessary subfloor preparation tasks such as leveling, cleaning, and moisture testing prior to hardwood floor installation.
- Conducted thorough post-installation inspections to guarantee proper alignment, leveling, and finishing of installed floors.
- Increased client referrals through the delivery of high-quality installations and excellent communication skills.
- Showcased versatility by skillfully executing various types of hardwood floor installs including nail-downs, glue-downs, floating methods.
Cook Helper
Legends Hot Chicken
02.2023 - 05.2023
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
Barista
Macchiato Expresso
04.2022 - 10.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Sales Associate
Levis Strauss & Co
11.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2023
Skills
- Leasing and sales
- Property Management
- Goal-oriented mindset
- Telephone and email etiquette
- Real estate knowledge
- Property Tours
- Can Speak English and Some Spanish
- Communication Skills
- Hard working
- Experience in cooking and leading a team
- Experience in Flooring
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Leasing Agent
Rosh Property Management
10.2023 - 02.2024
Hardwood Floor Installer
Raudels Hardwood Floors
06.2023 - 10.2023
Cook Helper
Legends Hot Chicken
02.2023 - 05.2023
Barista
Macchiato Expresso
04.2022 - 10.2022
Sales Associate
Levis Strauss & Co
11.2021 - 02.2022
High School Diploma -
El Rancho High School