Andrew Crosby
Wilmington,DE
Summary
Proven leader with a track record of operational excellence at Amazon, adept in performance management and process improvement. Spearheaded the highest volume shift in Gen-11 history, showcasing exceptional problem-solving and leadership skills. Mentored teams and individuals, significantly enhancing performance and well-being, with a focus on achieving and surpassing company goals.
Overview
2
2
years of professional experience
Work History
Area Manager II
Amazon
12.2023 - Current
- Mentored Associate staff members, providing guidance on best practices and professional development opportunities. Leading, volunteering, and participating in Infinity group events for Families @ Amazon, BEN and Mental health and well-being.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Lead the top performing shift in productivity, cost and DEA, resulting in shipping the most volume in a full shift in Gen-11 history
- Developed and mentored a college operations Intern to create a successful project that helped reduce cost and increase quality in the fulfillment center.
Area Manager I
Amazon
09.2022 - 12.2023
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Engaged and developed a team of tier 1 and tier 3 Associates to create a capable and successful team.
Assistant Track and Field Coach
Widener University
09.2022 - Current
- Facilitated goal-setting sessions with athletes at the beginning of each season, guiding them in defining realistic objectives based on their abilities and aspirations.
- Participated in professional development opportunities to stay current on coaching best practices, incorporating new techniques into training sessions as appropriate.
- Contributed to successful recruitment efforts, identifying top talent and effectively communicating program benefits to prospective athletes.
- Assisted head coach in creating effective practice schedules, ensuring optimal use of time and resources.
Education
MBA - Organizational Leadership
Widener University
Chester, PA05.2022
BBA - Accounting
Widener University
Chester, PA05.2021
Skills
- Staff Management
- Operations Management
- Workplace Safety
- Team Development
- Performance Management
- Process Improvement
- Talent Review
- Leadership
Timeline
Area Manager II
Amazon
12.2023 - Current
Area Manager I
Amazon
09.2022 - 12.2023
Assistant Track and Field Coach
Widener University
09.2022 - Current
MBA - Organizational Leadership
Widener University
BBA - Accounting
Widener University