Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Crow

Odenville,AL

Summary

Department Supervisor with over five years of retail operations experience, focused on improving team collaboration and customer satisfaction. Skilled in inventory management and loss prevention, driving operational excellence. Expertise in staff training and merchandising enhances the shopping experience, creating an inviting environment. Strong commitment to safety regulations ensures a secure atmosphere for customers and team members.

Overview

9
9
years of professional experience

Work History

Department Supervisor

The Home Depot
Pell City, Alabama
08.2020 - Current
  • Coordinated cross-departmental efforts to enhance operational efficiency.
  • Managed sales and inventory, implementing loss prevention strategies to optimize stock levels.
  • Trained and developed associates on product knowledge and customer service excellence.
  • Provided strategic input on merchandising to improve customer experience and engagement.
  • Analyzed sales data and department performance metrics to identify improvement opportunities.
  • Ensured adherence to safety regulations, promoting a secure shopping environment.
  • Delivered excellent customer service to foster loyalty and satisfaction.
  • Contributed to team volunteer initiatives with Team Depot
  • recognized with Mighty Mid-South Award from regional VP.

Sales Associate

Walmart
Jacksonville , AL
01.2020 - 05.2020
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained overall department appearance to enhance shopping experience for customers.
  • Received, unloaded, and stocked shelves with new and transferred merchandise efficiently.
  • Executed inventory packing processes to ensure accurate stock levels and organization.

Technician

Superior Mosquito Defense
Moody, Alabama
05.2017 - 08.2019

Executed mosquito control treatments for residential properties.

Maintained weekly schedule to deliver timely service.

Conducted inspections to evaluate treatment efficacy.

Promoted services to acquire new clientele.

Delivered exceptional customer service to improve client satisfaction.

Maintenance Crew Member

Lake Side Landing
Pell City , AL
08.2016 - 05.2017

Launched customer boats, ensuring safe and timely departures.

Performed cleaning of campsite and gas station, maintaining high standards of cleanliness.

Operated as cashier at gas station, providing accurate transactions and customer service.

Diagnosed and repaired mechanical and electrical issues to ensure equipment functionality.

Education

Bachelor of Science - Business Administration

Jacksonville State University
Jacksonville, Alabama, AL
08-2024

High School Diploma -

Pell City High School
Pell City, AL
05-2018

Skills

  • Merchandising strategies
  • Customer service excellence
  • Profit achievement
  • Operational efficiency
  • Employee evaluations
  • Loss prevention techniques
  • Customer retention strategies
  • Inventory management
  • Staff training and development
  • Sales management
  • Sales data analysis
  • Leadership skills
  • Product demonstrations
  • Team collaboration

Timeline

Department Supervisor

The Home Depot
08.2020 - Current

Sales Associate

Walmart
01.2020 - 05.2020

Technician

Superior Mosquito Defense
05.2017 - 08.2019

Maintenance Crew Member

Lake Side Landing
08.2016 - 05.2017

Bachelor of Science - Business Administration

Jacksonville State University

High School Diploma -

Pell City High School