Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kevin Dominguez

Miami

Summary

Motivational Training Specialist excited to develop successful training plans that meet dynamic company and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring Leadership, Organization and Time-Management abilities developed over a near four-year career to a growth-oriented role. Seeking the position of "Shift Supervisor."

Overview

5
5
years of professional experience

Work History

Barista Trainer

STARBUCKS COFFEE COMPANY
05.2021 - Current
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Taught proper procedures and strategies for success to new employees.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Learned every menu item's craft and numerous off-label drinks to meet customer needs.

Customer Service Bagger

Fresco Y Mas
06.2020 - 05.2021
  • Participated in ongoing training sessions to stay current on company policies, procedures, and best practices for front end baggers.
  • Maintained a clean and organized workspace, ensuring optimal efficiency during shifts.
  • Displayed a strong work ethic by consistently arriving on time, staying focused during shifts, and exhibiting a commitment to providing exceptional service.
  • Contributed to loss prevention efforts by identifying suspicious activities or potential security risks near the checkout area; reported concerns to management.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Bagged customer purchases while paying mind to industry best practices.

Education

Associate of Science - Computer Science

Miami Dade College
Miami

Associate of Science - Information Technology

Arizona State University
Tempe, AZ
02-2027

Skills

  • Performance monitoring
  • Beverage preparation techniques
  • Barista mentoring
  • Cleanliness standards
  • Leadership experience
  • Health and safety compliance
  • Staff coaching
  • Adaptive and creative
  • Team leadership
  • Coffee Master
  • Coffee expertise

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved craft through effectively helping with my role..
  • Promoted to Barista Trainer

Timeline

Barista Trainer

STARBUCKS COFFEE COMPANY
05.2021 - Current

Customer Service Bagger

Fresco Y Mas
06.2020 - 05.2021

Associate of Science - Computer Science

Miami Dade College

Associate of Science - Information Technology

Arizona State University

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