Andrew Diller
Anaheim,CA
Summary
Dependable service technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with several years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr Service Technician
AVI-SPL
Cypress, CA
11.2018 - Current
- Performed onsite repair of equipment at customer locations.
- Diagnosed problems and determined solutions for various customer issues.
- Provided technical support to customers over the phone and in person.
- Determined appropriate next steps for each case.
Sales Representative
J&K Inc
Huntington Beach, CA
02.2016 - 11.2018
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Organized client visits, presentations, product demonstrations and trade shows.
- Developed visually appealing merchandise setups.
Education
High School Diploma -
Magnolia High School
Anaheim, CA06-2008
Skills
- Control systems
- Network configuration
- Performance testing
- Remote support
- Hardware repair
- Calibration techniques
- Electrical systems
- System installation
Certification
- QSC Certifications
- Crestron Certifications
- Biamp Certifications
Timeline
Sr Service Technician
AVI-SPL
11.2018 - Current
Sales Representative
J&K Inc
02.2016 - 11.2018
- QSC Certifications
- Crestron Certifications
- Biamp Certifications
High School Diploma -
Magnolia High School
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