Current employee at Northwell Health using my customer service skill with my knowledge in technology to challenge and grow in an ever changing world.
Overview
8
8
years of professional experience
Work History
Unit Receptionist
Northwell Health
12.2023 - Current
Discharge notices to appropriate departments
Notifies assigned departments when patients are admitted, discharged, transferred, placed on condition serious list, expired, etc
Performs a variety of clerical duties required to maintain accurate charts
Reviews patient charts and other related data for accuracy and completeness of information
Ensures required signatures have been obtained
Files all hard copy documents in patient charts
Assembles discharged patient charts and forwards completed chart to Medical Records within established time interval and hospital guidelines Performs a variety of clerical duties essential to operation of patient care unit, as directed
Patient Service Navigator
Northwell Health
09.2022 - 12.2023
Escorts or transports patients within facility
Records patient movement in transport tracking system
Picks-up and delivers materials and equipment
Assists in performing related routine clerical duties or duties related to specialty areas of assignment
Assists clinical staff with lifting and moving patients for transfer and transport
Ensures I.V. and oxygen tanks are handled, set-up and operating according to established procedures and orders
Cleans transportation equipment according to Infection Control protocols
Evaluates patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available
Recognizes cardio-pulmonary distress symptoms, sends for code team and provides interim basic life support for airway management and cardiac arrests until code team arrives
Team Member
Burger King
01.2018 - 05.2022
Operated cash register accurately, managing transactions efficiently during peak hours.
Delivered exceptional customer service, ensuring satisfaction and repeat business.
Business Internship
Neil's Subs Development
09.2019 - 12.2019
Collected, arranged, and input information into database system.
Education
Associate of Science - Business Administration and Management, General
Nassau Community College
New York
01.2020
Skills
Microsoft Excel
Leadership
Customer Service
Multitasking
Excellent communication
Attention to detail
Timeline
Unit Receptionist
Northwell Health
12.2023 - Current
Patient Service Navigator
Northwell Health
09.2022 - 12.2023
Business Internship
Neil's Subs Development
09.2019 - 12.2019
Team Member
Burger King
01.2018 - 05.2022
Associate of Science - Business Administration and Management, General