Andrew DiPuma
Cedarhurst,NY
Summary
Current employee at Northwell Health using my customer service skill with my knowledge in technology to challenge and grow in an ever changing world.
Overview
8
8
years of professional experience
Work History
Unit Receptionist
Northwell Health
12.2023 - Current
- Discharge notices to appropriate departments
- Notifies assigned departments when patients are admitted, discharged, transferred, placed on condition serious list, expired, etc
- Performs a variety of clerical duties required to maintain accurate charts
- Reviews patient charts and other related data for accuracy and completeness of information
- Ensures required signatures have been obtained
- Files all hard copy documents in patient charts
- Assembles discharged patient charts and forwards completed chart to Medical Records within established time interval and hospital guidelines Performs a variety of clerical duties essential to operation of patient care unit, as directed
Patient Service Navigator
Northwell Health
09.2022 - 12.2023
- Escorts or transports patients within facility
- Records patient movement in transport tracking system
- Picks-up and delivers materials and equipment
- Assists in performing related routine clerical duties or duties related to specialty areas of assignment
- Assists clinical staff with lifting and moving patients for transfer and transport
- Ensures I.V. and oxygen tanks are handled, set-up and operating according to established procedures and orders
- Cleans transportation equipment according to Infection Control protocols
- Evaluates patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available
- Recognizes cardio-pulmonary distress symptoms, sends for code team and provides interim basic life support for airway management and cardiac arrests until code team arrives
Team Member
Burger King
01.2018 - 05.2022
- Operated cash register accurately, managing transactions efficiently during peak hours.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
Business Internship
Neil's Subs Development
09.2019 - 12.2019
- Collected, arranged, and input information into database system.
Education
Associate of Science - Business Administration and Management, General
Nassau Community College
New York 01.2020
Skills
- Microsoft Excel
- Leadership
- Customer Service
- Multitasking
- Excellent communication
- Attention to detail
Timeline
Unit Receptionist
Northwell Health
12.2023 - Current
Patient Service Navigator
Northwell Health
09.2022 - 12.2023
Business Internship
Neil's Subs Development
09.2019 - 12.2019
Team Member
Burger King
01.2018 - 05.2022
Associate of Science - Business Administration and Management, General
Nassau Community College
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