Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew DiPuma

Cedarhurst,NY

Summary

Current employee at Northwell Health using my customer service skill with my knowledge in technology to challenge and grow in an ever changing world.

Overview

8
8
years of professional experience

Work History

Unit Receptionist

Northwell Health
12.2023 - Current
  • Discharge notices to appropriate departments
  • Notifies assigned departments when patients are admitted, discharged, transferred, placed on condition serious list, expired, etc
  • Performs a variety of clerical duties required to maintain accurate charts
  • Reviews patient charts and other related data for accuracy and completeness of information
  • Ensures required signatures have been obtained
  • Files all hard copy documents in patient charts
  • Assembles discharged patient charts and forwards completed chart to Medical Records within established time interval and hospital guidelines Performs a variety of clerical duties essential to operation of patient care unit, as directed

Patient Service Navigator

Northwell Health
09.2022 - 12.2023
  • Escorts or transports patients within facility
  • Records patient movement in transport tracking system
  • Picks-up and delivers materials and equipment
  • Assists in performing related routine clerical duties or duties related to specialty areas of assignment
  • Assists clinical staff with lifting and moving patients for transfer and transport
  • Ensures I.V. and oxygen tanks are handled, set-up and operating according to established procedures and orders
  • Cleans transportation equipment according to Infection Control protocols
  • Evaluates patient readiness for transport and need for appropriate equipment and ensures that equipment is ready and available
  • Recognizes cardio-pulmonary distress symptoms, sends for code team and provides interim basic life support for airway management and cardiac arrests until code team arrives

Team Member

Burger King
01.2018 - 05.2022
  • Operated cash register accurately, managing transactions efficiently during peak hours.
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.

Business Internship

Neil's Subs Development
09.2019 - 12.2019
  • Collected, arranged, and input information into database system.

Education

Associate of Science - Business Administration and Management, General

Nassau Community College
New York
01.2020

Skills

  • Microsoft Excel
  • Leadership
  • Customer Service
  • Multitasking
  • Excellent communication
  • Attention to detail

Timeline

Unit Receptionist

Northwell Health
12.2023 - Current

Patient Service Navigator

Northwell Health
09.2022 - 12.2023

Business Internship

Neil's Subs Development
09.2019 - 12.2019

Team Member

Burger King
01.2018 - 05.2022

Associate of Science - Business Administration and Management, General

Nassau Community College