Andrew Doan
Cincinnati,OH
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Analyst
Total Quality Logistics Inc.
04.2021 - Current
- Prepared spreadsheets using formulas, V-lookup and other intermediate and advanced Microsoft Excel skills.
- Contacted internal and external customers to obtain documentation to support invoices and claims.
- Analyzed aging reports to identify trends and patterns causing missed collections.
- Identified, recommended and executed opportunities to enhance accounts receivable and billing processes to meet finance requirements.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Input financial data and produced reports using Accounting Software GetPaid.
Drug General Merchandise Manager
Kroger
12.2017 - 03.2021
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers
- Reviewed customer feedback to identify trends and improve product selection
Drug General Merchandise Assistant Manager
Kroger
07.2013 - 12.2017
- Maintained updated product knowledge to successfully educate and advise customers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
BBA - Accounting
University of Cincinnati
Cincinnati, OH08.2017
Skills
- Profit Margins
- Accounts Payable and Receivable Auditing
- Customer Inquiries
- Accounting Remittances
- Microsoft Office
- Player Motivation
- Corporate Reporting
- Procedure Writing
- Collection Calls
Languages
Spanish
Limited Working
Timeline
Accounts Receivable Analyst
Total Quality Logistics Inc.
04.2021 - Current
Drug General Merchandise Manager
Kroger
12.2017 - 03.2021
Drug General Merchandise Assistant Manager
Kroger
07.2013 - 12.2017
BBA - Accounting
University of Cincinnati