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Dedicated and diligent general manager, with over two decades of experience in luxury rental & condominium property management, hotels, and resident or customer service. Extensive experience in managing daily operations, maintenance, and financial administration, while also serving as a liaison between residents, the board of directors, and vendors to maintain a community that is well-maintained, safe, and compliant. My experience and skills in preparing and managing budgets and finances, handling resident concerns and disputes, supervising building staff and contractors, and ensuring compliance with regulations and community rules & bylaws are invaluable. I have proven my proficiency in addressing, reviewing, and preparing financial reports, board meeting packets, contracts, negotiations, and bid preparation. I have received training and experience in handling residents' needs, concerns, and complaints with empathy, professionalism, and a strong sense of urgency. Possess expertise in evaluating customer service performance and upholding local, state, and federal customer rights. Core competencies encompass verbal and written communication, resident or owner advocacy, performance analysis, budget development, conflict management, operations oversight, project management, empathy and emotional intelligence, time management, strategic thinking, and problem-solving. I have over two decades of experience in public speaking and have volunteered as a fundraiser for charitable and non-profit organizations. I hold active CMCA and AMS certifications, along with a bachelor's degree in teaching.

Dynamic server and bartender with extensive experience in high-volume environments at Bowlero. Expertise in enhancing guest experiences through exceptional customer service and expert cocktail preparation. Recognized for fostering teamwork and operational efficiency, leading to increased repeat business and positive feedback. Proficient in POS systems and event hosting support.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Personable and empathetic, with natural ability to foster a supportive and an inclusive environment. Committed to developing strong interpersonal and communication skills within therapeutic environment, facilitating group discussions and conflict resolution. Dedicated to creating positive impact on participants' mental health and overall well-being.


Dedicated professional with expertise in cash handling proficiency and workforce scheduling. Skilled in return and exchange procedures, with a friendly disposition that enhances customer interactions. Proficient in bill calculation and reservation software navigation, adept at handling difficult customers with empathic listening and resilient to stress. Experienced in designing communication campaigns, demonstrating polite phone etiquette and a commitment to delivering exceptional service.

Dynamic and results-driven professional with extensive experience at Home Depot as a Cashier Supervisor. Proven expertise in cash handling and complaint resolution, enhancing customer satisfaction. Skilled in training and developing team members, fostering a collaborative environment that boosts efficiency and sales. Committed to maintaining workplace safety and operational excellence.

Enthusiastic and customer-oriented individual prepared for supervisory responsibilities with strong record of managing cash operations efficiently. Proven ability to deliver exceptional service and contribute positively to team success. Eager to leverage skills to provide outstanding customer experiences and support store operations.

Detail-oriented Count Team Member with 5 plus years of experience in customer service. Excels in fast-paced environments with attention to detail and commitment to accuracy. Uses Excel skill and Money Handling experience to complete tasks effectively while providing timely and personable patron services.

 Knowledgeable and dedicated customer service professional with extensive experience in varied industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. 

Offering warm and engaging personality, well-suited for creating welcoming environment. Brings ability to quickly learn essential customer service techniques and effectively manage guest interactions. Ready to use and develop communication and customer service skills.

Andrew Doerr

Summary

Overview

Work History

Cashier Supervisor

Baseball Umpire

Front Desk Receptionist

Janitor

Education

Bachelor of Arts - Finance

High School Diploma -

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Timeline

Cashier Supervisor

Front Desk Receptionist

Baseball Umpire

Janitor

Bachelor of Arts - Finance

High School Diploma -

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