Andrew Draz
Kokomo,IN
Summary
Dynamic General Manager with a proven track record at AMC Theatres, excelling in operations management and team leadership. Enhanced guest satisfaction through strategic training programs and effective problem resolution. Cultivated strong client relationships, driving sales growth and ensuring compliance with safety regulations. Skilled in budget management and fostering a positive work environment.
Overview
9
9
years of professional experience
Work History
General Manager
AMC Theatres
Kokomo, IN
11.2022 - 04.2026
- Led daily operations to enhance guest satisfaction and streamline service delivery.
- Developed and implemented staff training programs to improve team performance and efficiency.
- Managed inventory processes, ensuring optimal stock levels and minimizing waste.
- Analyzed financial reports to identify trends and inform strategic decision-making.
- Oversaw scheduling to optimize labor resources while maintaining service standards.
- Collaborated with marketing teams on promotional campaigns to drive ticket sales and attendance.
- Maintained compliance with safety regulations, enhancing workplace safety protocols for staff and customers.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager
AMC Theatres
Eau Claire, WI
10.2020 - 11.2022
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Hourly Manager
AMC Theatres
Edina, MN
03.2019 - 10.2020
- Led operational teams to enhance customer service and streamline daily processes.
- Developed training programs for staff to improve efficiency and operational knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed performance metrics to identify areas for improvement in service delivery.
Hourly Manager
AMC Theatres
Grand Forks, ND
12.2017 - 06.2019
- Coordinated scheduling and resource allocation to ensure optimal staffing levels during peak hours.
- Fostered a culture of safety by conducting regular training sessions and compliance audits.
- Collaborated with marketing team on promotional events, boosting attendance and revenue streams.
Line Cook
Buffalo Wild Wings
Eau Claire, WI
06.2017 - 12.2018
- Prepared high-quality food items in accordance with established recipes and standards.
- Operated kitchen equipment safely and efficiently to maintain productivity.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Collaborated with team members to streamline service during peak hours, enhancing customer satisfaction.
Education
Certificate of Technical Studies - Fire Suppressio Engineering Technologies
Northeast Wisconsin Technical College
Marinette, WI05-2012
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Team leadership
- Staff management
- Customer relations
Accomplishments
I was ranked 9th in payroll savings in the company at the time of my departure. I finished 2025 in 7th place. I created a system that as long asa it was maintained the savings would grow.
Timeline
General Manager
AMC Theatres
11.2022 - 04.2026
General Manager
AMC Theatres
10.2020 - 11.2022
Hourly Manager
AMC Theatres
03.2019 - 10.2020
Hourly Manager
AMC Theatres
12.2017 - 06.2019
Line Cook
Buffalo Wild Wings
06.2017 - 12.2018
Certificate of Technical Studies - Fire Suppressio Engineering Technologies
Northeast Wisconsin Technical College