Andrew Eaker
PLI Card Marketing Solutions
North Las Vegas,NV
34
years of professional experience
Project Manager with over 32 years of experience in leading large-scale card manufacturing and direct mail projects, demonstrating a proven track record in improving operational efficiency and client satisfaction. Skilled in fostering team collaboration, enhancing client relationships, and driving continuous improvement. Adept at leveraging skills in VDP documents, client relationship management, and mentoring to deliver projects that exceed expectations and contribute to company growth.
Work History
Ancillary Product Purchasing Project Manager
9 Months- Manage large scale custom Ancillary projects with outside vendors
- Strategic Sourcing & Vendor Evaluation: Sourcing new suppliers, visiting supplier plants to evaluate capabilities, and reviewing tenders to select the best vendors based on price, quality, and delivery times.
- Project Planning & Procurement: Planning and coordinating purchasing activities to align with project milestones and deadlines
- Team Collaboration: Working with project managers, logistics, and finance teams to ensure material availability and quality standards.
- Maintained a database to track service requests, technical problems, and improvements
Card Manufacturing Project Manager III/Team Lead
9 Years 4 Months- Spearheaded large-scale gift card projects, managing production of 10k to 30MM units. Expertly navigated customer relationships and production coordination.
- Delivered detailed instructions to plant operations, boosting efficiency.
- Led major gift card projects, achieving timely delivery for 10K-30MM orders, enhancing client satisfaction.
- Oversaw the largest direct mail campaigns, ensuring project accuracy and adherence to client specifications.
- Mentored colleagues as team lead, fostering a collaborative environment and skill development.
- Managed detailed billing and project adjustments, ensuring accurate financial reporting and cost tracking.
- Fostered team synergy, integrating cross-departmental efforts to meet critical deadlines.
- Cultivated a culture of continuous improvement, elevating team performance.
Project Manager/Team Lead
13 Years 2 Months- Responsible for departmental decisions and liaison between department and upper management through weekly management meetings.
- Oversaw production milestones to include art files, data files, Data QA, print schedules and delivery schedules.
- Providing operational floor management by monitoring SLAs, making appropriate decisions, responsible for the daily monitoring of quality and production of the team.
- Responsible for project tracking via internal database, Purchase Orders, Statement of W ork, closing invoices and delivery tracking.
- Serve as client representative to other departments, collaboration to Data, print, mailing, Sales, W arehousing and 3rd party providers.
- Resolved difficult customer service issues and improved future customer service processes.
- Inside and Outside sales calls with Sales Reps.
Print/Direct Mail Project Manager
17 Years 7 Months- Write up of internal departmental job instructions from start to finish of each project for company’s largest client.
- Providing operational floor management by monitoring SLAs, making appropriate decisions, responsible for the daily monitoring of quality and production of the team.
- Creating process workflow for incoming projects and ensuring smooth process flow of projects in progress.
- Coordinating between production, Quality Assurance and Sales team for the smooth running of business.
- Single point of contact for largest client regarding project Specifications & other day to day process activities.
- Identifying vendors and verifying their expertise, core competencies, and ability to execute various jobs.
- Inside and outside sales calls with Reps.
Account Executive
22 Years 5 Months- Started an add-on business for current employer with sales in excess of $1.5mm of additional revenue within first year through current client base.
- Preparation of proposals and contracts for new business accounts.
- Called on current client base for increased add-on sales.
- Initiated and fostered effective relationships with current clients to develop add-on business opportunities.
- Made Sales calls to current client base to propose new offerings.
Customer Service Manager
29 Years 5 Months- Create customer correspondence, internal memorandums, and e-mail messages to communicate information and report quality reports to production and executive team.
- Resolve issues involving account discrepancies, product delivery and production faults.
- Cultivate strong customer relations and client loyalty as a result of dedicated customer support.
- Manage day to day correspondence and business needs from job set up to special requests to daily operations.
Facilities Manager
33 Years 5 Months- Responsible for daily operations and employee management of Mail Services, Print Shop Services and Records Retention.
- Budget allocation and daily record keeping of budgets including departmental billing.
- Oversight of all offset printing, copy orders, manual production, mailing duties, mail distribution, parcel distribution, office supply distribution and management of offsite Records retention facility.
Education
High School Diploma
Skills
Project Management (Experienced)
Customer Service (Experienced)
Oral Communication (Experienced)
Card Manufacturing (Experienced)
Mailing Management (Experienced)
Large Format Print (Experienced)
Mentoring (Skillful)
Quality Assurance (Experienced)
Client Relationship Management (Experienced)
Contract Management (Beginner)
Record Keeping (Experienced)
Account Management (Experienced)
Written Communication (Experienced)
Relationship Building (Experienced)
VDP Documents (Experienced)
Commercial Print (Experienced)
Team Leadership (Experienced)
Decision Making (Experienced)
Sales (Skillful)
Proposal Preparation (Skillful)
Budget Management (Experienced)
Timeline
Ancillary Product Purchasing Project Manager
PLI Card Marketing Solutions
09.2025 - CurrentRead More
Card Manufacturing Project Manager III/Team Lead
PLI Card Marketing Solutions
11.2016 - 03.2026Read More
Project Manager/Team Lead
Tobe Direct/Vision Integrated Graphics
01.2013 - 03.2026Read More
Print/Direct Mail Project Manager
ABS Graphics
08.2008 - 03.2026Read More
Account Executive
Microdynamics Group
10.2003 - 03.2026Read More
Customer Service Manager
Microdynamics Group
10.1996 - 03.2026Read More
Facilities Manager
Servicemaster Company
10.1992 - 03.2026Read More
York High School
High School Diploma
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College of DuPage
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