MS Excel
Andrew Early
Account Manager
Menasha,WI
Summary
Experienced Account Manager with a proven record in managing strategic accounts. Expertise in enhancing client satisfaction through exceptional service and a high attention to detail. Skilled in strategic planning and teamwork, with the ability to clearly communicate complex product features to improve the customer experience. Highly organized and dependable, adept at managing multiple priorities while maintaining a positive attitude. Proactive in taking on additional responsibilities to support team goals.
Skills
- Problem-Solving
- Competitive Analysis
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Client Relationship Building
- Customer Needs Assessment
- Attention to Detail
- Sales strategy development
Overview
16
16
years of professional experience
Work History
Strategic Account Manager
Alta Resources: Johnson & Johnson Consumer Inc.
Neenah, WI
06.2018 - 06.2024
- Served as the primary point of contact for all account-related matters, building trust with key decision-makers.
- Managed a portfolio of key accounts, ensuring high levels of customer and client satisfaction and retention.
- Strategically managed an annual promotional fund of over $1.5 million, maximizing ROI and staying within 5% of the budget.
- Provided accurate product recommendations based on account needs, utilizing Nielsen data and category trends.
- Presented regular updates on account performance to senior leadership, highlighting successes and areas of opportunity.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Licensed Insurance Agent
Alta Resources: HCSC Blue Cross-Blue Shield
Neenah, WI
10.2014 - 06.2018
- Managed around 30 daily inbound calls and emails, resolving customer inquiries efficiently.
- Used in-depth knowledge of insurance products to advise customers on the best coverage options for their needs.
- Recommended coverage based on an analysis of customers' needs, using persuasive sales techniques to guide decisions.
Retail Store Manager
General Nutrition Center, GNC
Appleton, WI
10.2008 - 10.2014
- Oversaw daily store procedures, cash control, and inventory, achieving under 1% annual shrink.
- Trained employees on sales strategies and managing challenging customer issues.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Education
Bachelor of Science - Accounting & Finance
University of Wisconsin - Milwaukee
WI08.2008
Licenses
Accident And Health Agent - Wisconsin Office of the Commissioner of Insurance (OCI)
NPN: 17429912: Issued Nov 2021 - Expires Jun 2026
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett
Software
MS PowerPoint
MS Outlook
MS Word
Salesforce
Languages
English
Native or Bilingual
Interests
Kayaking
Golf
Biking
Boating
Fantasy Sports
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementHealthcare benefitsFlexible work hoursPaid time offPaid sick leave401k matchAccomplishments
- 2017 Ace of Spades Recipient: Recognized as one of the top 10% of the Alta organization based on performance and character.
- Johnson & Johnson Consumer Inc. Broker Recognition Award: Honored for achievements in Q3 2020 and Q3 2021.
Timeline
Strategic Account Manager
Alta Resources: Johnson & Johnson Consumer Inc.
06.2018 - 06.2024
Licensed Insurance Agent
Alta Resources: HCSC Blue Cross-Blue Shield
10.2014 - 06.2018
Retail Store Manager
General Nutrition Center, GNC
10.2008 - 10.2014
Bachelor of Science - Accounting & Finance
University of Wisconsin - Milwaukee
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