MS Excel
Andrew Early
Menasha,WI
Summary
Dynamic Account Manager accomplished in managing numerous top accounts, specializing in elevating client satisfaction and trust through expert account management and customer service. Skilled in strategic planning and teamwork, adept at translating complex product features into clear benefits, significantly enhancing the customer experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Account Manager
Alta Resources: Johnson & Johnson Consumer Inc.
2018.06 - 2024.05
- Increased client satisfaction by building solid relationships and addressing their needs promptly.
- Established customer trust and confidence by consistently exhibiting a compelling, persuasive, and composed professional demeanor.
- Developed a comprehensive knowledge of product offerings to facilitate clear communication of features and benefits to clients.
- Made accurate product recommendations based on customer needs, product specifications, and applicable regulations.
- Analyzed customer activity, business trends, and areas of concern.
Licensed Insurance Agent
Alta Resources: Blue Cross-Blue Shield
2014.10 - 2018.06
- Calculated quotes and educated potential clients on insurance options.
- Advised customers on suitable choices based on extensive knowledge of company insurance products and services.
- Drove higher levels of client satisfaction by offering customized insurance solutions along with outstanding customer service.
Store Manager
General Nutrition Center, GNC
2008.10 - 2014.10
- Enhanced overall shopping experience for customers by maintaining a clean and organized store appearance.
- Ensured accuracy and efficiency in store inventory management.
- Coached employees on effective sales strategies and techniques, as well as handling complex issues and challenging customers.
Education
Bachelor of Science - Accounting And Finance
University of Wisconsin
Milwaukee, WISkills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Strategic Planning
Accomplishments
- Successfully managed over $20mm in annual sales volume. Consistently driving year-over-year growth.
- 2017 Ace of Spades Recipient, which celebrates the top 10 percent of the Alta organization. The honorees are personally selected based on specific performance and character-based criteria.
Certification
- Licensed Health Insurance Agent - 2014-Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPaid time off401k matchTeam Building / Company RetreatsSoftware
MS Word
MS PowerPoint
Quote
In the business world, the rearview mirror is always clearer than the windshield.
Warren Buffett
Timeline
Account Manager
Alta Resources: Johnson & Johnson Consumer Inc.
2018.06 - 2024.05
Licensed Insurance Agent
Alta Resources: Blue Cross-Blue Shield
2014.10 - 2018.06
Store Manager
General Nutrition Center, GNC
2008.10 - 2014.10
Bachelor of Science - Accounting And Finance
University of Wisconsin
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