Andrew Ellis
Memphis,TN
Summary
Dedicated professional with a proven track record at April Doby, excelling in guest engagement and optimizing operational efficiency. Demonstrated exceptional customer service and multitasking abilities, enhancing dining experiences and delivery accuracy. Skilled in safe food handling and GPS navigation, significantly improving customer satisfaction and team productivity without compromising quality. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server/Bartender Shift Manager
April Doby
08.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Delivery Driver
Luke Fisher
02.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Verified accuracy of all deliveries against order forms.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained strong relationships with clients through proactive communication and personalized service.
Education
Associates in Business - Business Management
Southwest Tennessee Community College
Memphis, TN06-2025
Skills
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
- Safe Food Handling
- Cleanliness standards
- Order Accuracy
- Cash Handling
- High-volume dining
- Performance Improvement
Golf
I enjoy golfing with friends and family to spend time and develop relationships. Golf is a unifier for me and allows me to connect with people on a deeper level. In addition, I enjoy the competitive aspect of challenging myself to become better at something I did not use to be good at. Golf always helps my frame of mind stay focused on the process to help drive better performance for the satisfaction of enjoying hard work and the time I pour into it.
Timeline
Server/Bartender Shift Manager
April Doby
08.2024 - Current
Delivery Driver
Luke Fisher
02.2023 - Current
Associates in Business - Business Management
Southwest Tennessee Community College
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