Dedicated server,bartender and manager with exceptional customer service skills, adept at maintaining guest satisfaction during high-volume periods. Proven ability to manage cash handling and collaborate effectively with team members.
Results-driven with extensive experience.
Work History
Server/Bartender Shift Manager
2 Years 3 Months
Rabun Social | 04.2024 - 07.2026
Delivered exceptional customer service, enhancing guest experiences and satisfaction.
Maintained knowledge of menu items, providing accurate recommendations to guests.
Communicated with kitchen staff to ensure timely food delivery and quality standards.
Managed cash handling processes, ensuring accuracy in transactions and closing procedures.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Contributed to inventory management by monitoring stock levels.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
Catering Server
10 Months
Local Chef | 06.2023 - 04.2024
Delivered exceptional customer service during high-volume catering events.
Managed table settings and dining areas to create inviting atmospheres for guests.
Maintained cleanliness and organization of service areas throughout events.
Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Painter
1 Year 2 Months
High Quality Services | 04.2022 - 06.2023
Applied various painting techniques to achieve desired finishes on residential and commercial projects.
Maintained inventory of paints, tools, and materials to streamline workflow efficiency.
Collaborated with team members to meet project deadlines while maintaining high standards.
Server/Bartender
4 Years 1 Month
La Trattoria On The Square | 02.2018 - 03.2022
Delivered exceptional customer service in a fast-paced restaurant environment.
Maintained cleanliness and organization of the dining area in compliance with health standards.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Managed multiple tables at a time while also making cocktails for guests.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Dishwasher
1 Year 3 Months
La Vaquerita | 05.2016 - 08.2017
Education
Bachelor of Science - Engineering
University of North Georgia | Dahlonega, GA | 05-2028