Andrew Enriquez
Palm Springs,CA
Summary
High Energy hospitality professional with 5+ years of experience in a fast-paced environment. Speed and Craft drink preparation, Guest relation oriented and maintaining cleanliness during operation hours.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Bongo Johnny's
Palm Springs, California
01.2025 - Current
- Dual Role Responsibilities- Transitioning from floor services to behind the Bar operations while maintaining awareness of ticket time for both dine-in guests and bar patrons.
- Full Cycle Service - Maintaining Start to Finish experience, from greeting and accompanying guests to their table, greeting and order taking, drink preparation, and payment processing in a high volume environment.
- High Volume Management- Successfully navigates through large patio sections while managing a full service bar rail and maintaining guest relations during peak hours and seasonal rushes.
- Managed end-of-night bar breakdown, including deep cleaning, wiping bottles, burning ice, dating wines, and capping bottles.
Barback/ Food Runner
HUNTERS NIGHTCLUB
Palm Springs, USA
03.2021 - 04.2022
- Maintained a clean and organized bar area by constantly wiping down surfaces, washing and sanitizing glasses, and replenishing fresh ingredients.
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty.
- Replenished items behind the bar such as Alcohol Bottles, Ice, Reach in Coolers, and Fruits.
- Ensured food orders leaving the kitchen correctly matched the ticket.
- Coordinated with the kitchen, waitstaff, and managers to ensure each guest was assigned and satisfied with their service.
- Managed inventory control by counting liquor and inputting counts into the inventory system weekly.
Banquet Bartender/ Server
SAGUARO HOTEL
Palm Springs, USA
03.2022 - 10.2023
- Served alcoholic beverages including wine, custom cocktails, and craft beers to events catering to 100+ guests per banquet.
- Maintained a clean and organized bar area, restocking products, and ensuring necessary ingredients are easily available.
- Provided friendly customer service all while remaining calm during periods of high volume.
- Memorized menu items in order to give excellent recommendations to guests.
- Assisted over 100 customers per shift by answering questions, processing orders, and handling payments.
- Engaged guests in conversations, offered recommendations, and customized drinks to their preferences, creating a personalized experience.
- Successfully converted the banquet hall to a fine dining experience for valued guests.
Bartender/ Cocktail Server
THE V WINE AND MARTINI LOUNGE
Palm Springs, USA
04.2023 - 12.2024
- Specialized in creating and presentation of an extensive menu of martinis, ranging from classic to innovative concoctions.
- Craft and serve a variety of Wines and Martinis, ensuring accuracy, consistency and presentation.
- Engage with guests, offering recommendations and providing friendly education on different wine varieties and flavor profiles.
- Collaborated with the kitchen team to create martini/wine and food pairing to enhance overall guest experience.
- Maintain cleanliness and organization of the bar area, restocking bottles, glassware, garnishes, and adhering to health and safety guidelines.
- Assisted in training new bartenders on martini and wine preparation techniques.
Skills
- Drink preparation
- Point of sale - Toast, Shift4, and Aloha
- Speed Well Bartender
- Rapid Multitasking
- Memorizing complex orders
- Hospitality and Customer Service
- Upselling and suggestive selling
Timeline
Server/Bartender
Bongo Johnny's
01.2025 - Current
Bartender/ Cocktail Server
THE V WINE AND MARTINI LOUNGE
04.2023 - 12.2024
Banquet Bartender/ Server
SAGUARO HOTEL
03.2022 - 10.2023
Barback/ Food Runner
HUNTERS NIGHTCLUB
03.2021 - 04.2022