ANDREW FLANDERS
Wheat Ridge,CO
Summary
Results-driven Business Banking Specialist with a distinguished record at Mountain View Bank of Commerce, recognized as the 2024 Pillar Champion for Risk Management. Proficient in critical thinking and data analysis, successfully developed multi-million-dollar client relationships while boosting satisfaction and retention through tailored financial solutions and superior service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Banking Associate
Mountain View Bank of Commerce/Academy Bank
Westminster, CO
04.2024 - Current
- Managed and nurtured multi-million-dollar client relationships, delivering personalized solutions, and ensuring exceptional service to drive client satisfaction and retention.
- Efficiently managed mobile deposit processing, troubleshooting of online banking profile issues, wire transfers, and new account openings.
- Extracted valuable insights from customer data to highlight potential areas for organizational enhancement.
- Engaged in frequent discussions with management on organizational goals.
Member Service Representative 1 (Banker)
San Diego County Credit Union
Aliso Viejo, CA
03.2023 - 04.2024
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
- Built relationships with members by engaging in genuine conversations and demonstrating a commitment to their financial wellbeing
- Assisted members with setting up or closing accounts, opening certificates, and signing up for new services.
- Contributed to branch sales goals by effectively recommending credit union products and services
- Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
University Advising Reception Desk
Northern Arizona University
Flagstaff, AZ
09.2020 - 06.2022
- Energetic Front Desk Receptionist who can provide efficient, organized and friendly secretarial support
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Skilled at managing inventory and supplies, handling phone duties and company correspondence, and appointment scheduling
Education
Bachelor Degree - Business Finance, Business Economics
Northern Arizona University
Flagstaff, AZ06.2022
Skills
- Critical Thinking Skills
- Data analysis
- Strong Work Ethic
- Communication Intelligence
- Attention to Detail
- Financial Transactions
Accomplishments
- 2024 Pillar Champion for Risk Management
- 2023 "Top MSR Sales Branch"
Certification
- Notary Public
Timeline
Banking Associate
Mountain View Bank of Commerce/Academy Bank
04.2024 - Current
Member Service Representative 1 (Banker)
San Diego County Credit Union
03.2023 - 04.2024
University Advising Reception Desk
Northern Arizona University
09.2020 - 06.2022
Bachelor Degree - Business Finance, Business Economics
Northern Arizona University
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