Rebecca Flynn
Sayville,NY
Summary
Reliable support professional with a background in student assistance, customer service, and fast-paced front-line work. Brings strong communication, organization, and adaptability to classrooms, service counters, and reception settings, with experience handling accommodations, resolving concerns, and keeping daily operations running smoothly.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Teacher Aide
Eastern Suffolk Boces
Farmingville, NY
03.2026 - Current
- Enhanced student learning through targeted instructional support.
- Supervised independent study time and computer lab activities, facilitating student navigation through digital learning modules.
- Provided dedicated 1-on-1 support for students with diverse learning needs, strictly implementing accommodations.
- Created tactile and visual learning aids that enhanced classroom engagement and retention for non-verbal and neurodivergent students.
- Tracked and documented daily academic and behavioral progress for special education students, providing actionable insights to lead teachers and specialists.
- Implemented positive behavior intervention plans (PBIS), reducing disruptive classroom incidents over the school year.
- De-escalated behavioral crises using trauma-informed care and student-centered patience, restoring focus to the classroom quickly.
- Ensured 100% student safety by vigilant supervision during high-risk times including recess, lunchroom periods, field trips, and dismissal zones.
Residential/Commercial Cleaner
Fearless Cleaning Service Corporation
Wading River, NY
12.2025 - 06.2026
- Executed thorough cleaning of kitchens, bathrooms, offices, and common areas to ensure cleanliness and hygiene.
- Dusted and wiped surfaces, baseboards, and fixtures.
- Organized rooms, closets, and workspaces.
- Washed windows, mirrors, and glass surfaces.
- Removed filled trash bins from designated areas to maintain cleanliness and changed liners.
- Adhered to custom cleaning checklists for each client to maintain consistency and meet specific needs.
- Maintained high cleaning standards in commercial offices, lobbies, and restrooms to align with Fearless Cleaning Service Corporation quality expectations.
Sales Associate
Salty Isla
Sayville, NY
04.2025 - 11.2025
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Went beyond just the necessary responsibilities and brainstormed ways to improve the company and its processes
- Learned new machinery swiftly and successfully like a permanent jewelry machine and laser engraving equipment, as well as trained others to do the same
Food Runner/Busser
The Shed Restaurant
Sayville, NY
05.2023 - 04.2025
- Process improvement and customer relationship building
- Efficient project governance
- Used effective sales communication in order to upsell customer
- Engaged with customers to enhance their dining experience and address any concerns.
- Ensured that all orders were correct before leaving the kitchen area.
- Delivered food to guests in a timely manner while following safety protocols.
- Supported training of new staff on restaurant operations to promote consistency and efficiency.
- Collaborated with servers and chefs to ensure timely and accurate meal delivery.
Front Desk Receptionist
Everyday Pools
Holbrook, NY
05.2021 - 10.2023
- Assigned routes to pool service employees throughout the day, while effectively and pleasantly communicating with customers simultaneously
- Logged pool servicing appointments, credit cards, and regularly contacted repeat customers
- Efficiently kept inventory and restocked warehouse while keeping it organized
- Consistently problem solved by testing pool water and directing customers on how to fix the issue with good communication skills
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Deli Employee
Pines Pantry
Fire Island, NY
05.2022 - 10.2022
- Produced a faster process of completing tasks
- Utilized effective time management techniques to prioritize tasks.
- Excellent communication with coworkers and customers
- Maintained clean workstations, display cases, and food prep areas throughout shifts.
- Opened and closed deli area, including cleaning, organizing, and supply setup.
- Tracked inventory levels and replenished stock.
- Wrapped sandwiches for take-out orders correctly following company standards.
Busser
Cafe Joelle
Sayville, NY
09.2021 - 09.2022
- Maintained a clean and organized dining area
- Assisted servers in improving service speed, leading to higher customer satisfaction
- Anticipated customer needs, such as refilling drinks or providing extra napkins, enhancing their experience
- Trained new bussers on Cafe Joelle cleaning and table reset procedures.
Education
High school diploma -
Excel High School
Remote06-2024
Some College (No Degree) - Exercise Science
Suffolk County Community College
Selden, NYSkills
- Educational Facilitation
- Special Education Strategies
- Crisis Intervention
- Customer service
- Communication skills
- Problem Solving
- Process Improvement
- Time management
- Organizational skills
- Computer literacy
- Microsoft Office
- Telephone communication
- Adaptability
- Administrative Support
- Hospitality
- Food service
- Cash handling
- Problem solving
- Attention to detail
- Effective communication
Personal Information
- Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
- CPR/AED
- First Aid Certification
- Driver's License
Timeline
Teacher Aide
Eastern Suffolk Boces
03.2026 - Current
Residential/Commercial Cleaner
Fearless Cleaning Service Corporation
12.2025 - 06.2026
Sales Associate
Salty Isla
04.2025 - 11.2025
Food Runner/Busser
The Shed Restaurant
05.2023 - 04.2025
Deli Employee
Pines Pantry
05.2022 - 10.2022
Busser
Cafe Joelle
09.2021 - 09.2022
Front Desk Receptionist
Everyday Pools
05.2021 - 10.2023
High school diploma -
Excel High School
Some College (No Degree) - Exercise Science
Suffolk County Community College