Andrew Galang
Carson,CA
Summary
Healthcare support professional with over 5 years in patient care and case management. Expertise in designing and implementing personalized service plans that enhance client independence, improve patient mobility, and ensure safety. Recognized for delivering compassionate support in high-volume environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Case Manager
Social Vocational Services (SVS)
Torrance, CA
07.2016 - Current
- Conduct detailed assessments to evaluate client abilities, behaviors, and vocational potential
- Design and implement personalized service plans aligned with client goals
- Coordinated with employers and staff to secure and sustain job placements, ensuring alignment with client capabilities
- Track client progress and adjust strategies to improve outcomes and engagement
- Provided individualized support to clients with developmental and behavioral needs, enhancing independence and workplace readiness
- Maintain accurate, compliant documentation and case records
Imaging Assistant
Torrance Memorial Medical Center
Torrance, CA
09.2021 - 09.2022
- Coordinated high-volume transport requests to minimize delays in imaging services
- Collaborated with clinical staff to facilitate smooth patient flow
- Transported patients across departments, ensuring comfort, dignity, and safety throughout the process
- Performed patient transfers using proper body mechanics and safety protocols
- Responded quickly to patient needs in a fast-paced hospital setting
Lab Assistant
Skinn Cosmetics
Torrance, CA
12.2014 - 09.2015
- Assisted in product formulation while upholding quality control standards to ensure product integrity
- Supported daily lab operations by preparing materials and tracking inventory, ensuring efficient workflow
- Coordinated with vendors to secure timely delivery of raw materials, maintaining uninterrupted lab activities
- Created and maintained organized documentation using Microsoft Word and Excel
Check-in Agent
Pacific Aviation Corp / Philippine Airlines
Los Angeles, CA
01.2014 - 11.2014
- Provided exceptional customer service to passengers in fast-paced airport environment
- Verified travel documents and ensured compliance with airline regulations
- Supported passengers with special needs, minors, and complex travel situations to ensure smooth travel experiences
- Addressed and resolved baggage issues, including lost or delayed luggage, to enhance passenger satisfaction
- Maintained efficiency and professionalism under high-pressure conditions
Skills
- Case management and tracking
- Documentation and compliance
- Patient safety and mobility
- Client assessment techniques
- Report writing skills
- Data entry and analysis
Certification
- CPR / BLS
- First Aid
- CPI (Crisis Prevention Intervention)
- Automated External Defibrillator (AED)
Timeline
Imaging Assistant
Torrance Memorial Medical Center
09.2021 - 09.2022
Case Manager
Social Vocational Services (SVS)
07.2016 - Current
Lab Assistant
Skinn Cosmetics
12.2014 - 09.2015
Check-in Agent
Pacific Aviation Corp / Philippine Airlines
01.2014 - 11.2014