Results-oriented university student pursuing a Bachelor of Science in Business Administration (BSBA) with a minor in FinTech. Eager to leverage my comprehensive skill set, fast-learning abilities, and dedication to excel in a dynamic business environment. Committed to ongoing professional development and acquiring new skills.
Overview
6
6
years of professional experience
Work History
Host, Food Runner, Busser
The Toothsome Chocolate Emporium & Savory Feast Kitchen
01.2020 - Current
Managed guest reservations, seating, and ensured a memorable dining experience by providing exceptional customer service
Coordinated with kitchen staff and servers to ensure timely and accurate delivery of food orders
Worked collaboratively with fellow team members to maintain a positive and efficient working environment
Maintained cleanliness and orderliness of dining areas, bussed tables promptly, and assisted in resetting for the next guests
Quickly adapted to the fast-paced environment, demonstrating flexibility in handling various roles within the restaurant.
Busser
Delmonico’s Italian Steakhouse
01.2019 - 01.2020
Greeted and engaged with newly seated guests, offering water and bread to enhance their dining experience
Ensured a clean and organized dining area by promptly removing dishes and glasses between courses
Worked effectively with the restaurant staff to provide seamless service to guests.
Lead Sales Associate
Godiva Chocolatier, Inc
01.2018 - 01.2019
Delivered outstanding customer service, ensuring a positive and memorable shopping experience
Executed product sales, managed cash and credit transactions, and assisted in achieving in-store compliance and loss prevention standards
Supported the store manager in stocking, merchandising set-up, and maintaining a clean and sanitized store environment.
Education
Bachelor of Science in Business Administration (BSBA) -
Valencia College
05.2025
Skills
Customer Service Excellence: Proven ability to provide exceptional customer service, enhancing the overall customer experience
Multitasking: Successfully managed various responsibilities simultaneously in fast-paced environments
Team Collaboration: Demonstrated strong teamwork and collaboration skills in diverse work settings
Adaptability: Quickly adapted to changing roles and responsibilities, showcasing flexibility in different work environments
Time Management and Organization: Exceptional organizational skills developed through managing various tasks efficiently
Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Telephone Reception
Team Collaboration
Server Support
Activities
Volunteer, Goodwill, Orlando, FL, 2019
Volunteer, Assisted Living Retirement Home, Orlando, FL, 2019
Timeline
Host, Food Runner, Busser
The Toothsome Chocolate Emporium & Savory Feast Kitchen
01.2020 - Current
Busser
Delmonico’s Italian Steakhouse
01.2019 - 01.2020
Lead Sales Associate
Godiva Chocolatier, Inc
01.2018 - 01.2019
Bachelor of Science in Business Administration (BSBA) -