Andrew Gerena
Streamwood,IL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Retail Sales Advisor
Staples
Elk Grove Village, IL
10.2023 - 04.2024
- Assisted customers with product selection and purchase decisions.
- Communicated effectively with team members to coordinate successful completion of tasks.
- Maintained a clean and organized sales floor at all times.
- Ensured compliance with safety regulations in the store environment.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Produce Clerk
Marianos
Des Plaines, IL
05.2023 - 09.2023
- Rotated produce items to ensure freshness.
- Replenished display cases as necessary throughout the day.
- Provided excellent customer service by greeting each customer promptly.
- Received and stocked incoming produce shipments.
- Assisted customers with product selection and inquiries.
Stocker
O'Rileys Auto Parts
Mount Prospect, IL
01.2023 - 03.2023
- Inspected stock for damage or defects and reported issues to management.
- Stocked shelves with newly arrived products.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Organized storage areas for efficient use of space.
- Participated in physical inventories of stock on hand periodically.
Sales Advisor
Office Depot Inc
Elk Grove Village, IL
06.2022 - 12.2022
- Provided customers with information on products and services available.
- Resolved customer complaints in a timely manner with empathy and understanding.
- Assisted in the preparation of promotional materials and displays.
Customer Service Cashier
Dairy Queen Grill & Chill
Arlington Heights, IL
11.2021 - 05.2022
- Served meals to customers in a friendly and courteous manner.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Properly stored all leftover food items after each shift.
- Cleaned kitchen areas, equipment and utensils.
Customer Service Cashier
McDonald's
Arlington Heights, IL
08.2020 - 10.2021
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Operated cash registers to process payments for goods and services.
- Followed proper cash handling procedures when accepting payments from customers.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Brought food and beverages to the table in a timely manner.
Education
High School Diploma -
Elk Grove Highschool
Elk Grove Village, IL05-2023
Skills
- Store maintenance
- Customer Service
- Money Handling
- Teamwork and Collaboration
- Stocking and Receiving
- Merchandise Display
Timeline
Retail Sales Advisor
Staples
10.2023 - 04.2024
Produce Clerk
Marianos
05.2023 - 09.2023
Stocker
O'Rileys Auto Parts
01.2023 - 03.2023
Sales Advisor
Office Depot Inc
06.2022 - 12.2022
Customer Service Cashier
Dairy Queen Grill & Chill
11.2021 - 05.2022
Customer Service Cashier
McDonald's
08.2020 - 10.2021
High School Diploma -
Elk Grove Highschool