A Master Nissan/Infiniti & ASE Master Certified Automotive Service Technician with the desire, knowledge and skills required to diagnose and repair malfunctions in complete mechanical and electrical automotive systems. Current Shop Foreman, with 15 years of Nissan/Infiniti experience looking to take my knowledge and experience to the next level in the Electric Vehicle market.
Diagnose and repair all issues with Nissan and Infiniti vehicles
Train technicians in proper repair processes and warranty repair guidelines as per Nissan North America and dealership standards
Manage all shop operations including but not limited to technician productivity, technician training, customer handling and satisfaction
Directly in contact with Nissan/Infiniti Dealer technical specialists and technical services managers
Continue to maintain proper relationships with Nissan corporate personnel
Ensure fixed right the first time
Maintain high KPI scores
Assisted dealership owner with securing Infiniti franchise by maintaining quality KPI scores and service certifications required
Keep current on all new technologies and training required as well as relay information and train other technicians with new acquired knowledge
Automotive Service Technician
Balise Nissan of Cape Cod
03.2015 - 04.2016
Diagnose and repair all customer concerns with Nissan vehicles as well as other manufactures
Duties included but not limited to check engine light Diagnosis, engine and transmission replacement, brakes and suspension as well as all other repairs
Was considered a A level technician
Automotive Service Technician
Team Nissan Manchester
09.2009 - 03.2015
Diagnose and repair all customer concerns with Nissan vehicles as well as other manufactures
Duties included but not limited to check engine light, Diagnosis, engine and transmission replacement, brakes and suspension as well as all other repairs
Education
Diploma - Automotive Technology
Universal Technical Institute (UTI)
Exton, Pennsylvania
03.2009
Skills
Quality control analysis
Team leadership
Advanced troubleshooting and diagnostics
Engine overhauls
System repairs
Electrical failure repairs
Team collaboration
Advanced troubleshooting
Project management
Problem-solving
Multitasking and organization
Troubleshooting and Diagnostics
Dedicated work ethic
Teamwork and collaboration
Staff management
Certification
Completed all required Nissan North America Factory Training, Somerset, NJ
Automotive Service Excellence (ASE) Master Technician, Current