Business Management graduate with proficient experience in the management and sales industry. Highly effective communicator and problem solver. Extremely detail oriented, adaptable individual, always looking to improve myself and those around me.
Overview
4
4
years of professional experience
Work History
Project Manager
Premier Pools and Spas
Raleigh, NC
12.2023 - 10.2024
Oversee and manage the construction of gunite, fiberglass and vinyl pools (20-30 pools at a time).
Set customer expectations and kept constant communication throughout the build process.
Coordinate all subcontractors and schedule every step of the construction process.
Order, pickup and manage deliveries to ensure all materials are on site when needed.
Collect customer payment.
Schedule inspections.
Read and interpret blueprints.
Direct crane operator during fiberglass installs.
Operate within the building budget as referenced in the contracts and maintain proper profit margins.
Maintain an extensive understanding in the pool construction process. Including but not limited to plumbing, excavation, drainage, electrical, mechanical and equipment requirements.
Keep in mind jurisdiction codes to ensure customers will receive their CO at the end of the job.
Estimate, quote and bid customers on any additional unconsidered upgrades on their project.
Quality control at all times throughout the build process.
Update office and sales reps on the building process and publish photos of all steps in the build process.
All while still generating and taking leads on new customers to design for and sell to.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Sourced, vetted and managed vendors needed to accomplish project goals.
Laid out pools for excavation and customer location approval before sending to permitting (triangulation).
Designer/Sales Representative
Premier Pools and Spas
Raleigh, NC
02.2023 - 12.2023
Generated my own and pursued company generated leads.
Set design consultations with customers to get a feel for their backyard dreams.
Took measurements of property to help design the most accurate model for the customer.
Created 3-D digital design via structure studios to present to the customer.
Priced out the pool in an Excel file to create a proposal to present to the customer.
Generated a client base through door to door sales, Averaging ~50 hours a week. Learned the sales process and grew a passion for direct to consumer services.
Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Recruited new sales reps, helped train new employees and ensure they succeed through support, goal setting and team orientation while succeeding in personal sales.
Expanded customer base through engaging prospects in meaningful conversations about their specific needs while highlighting relevant product solutions.
Co-led a team of 20+ guys in 2021 and 2022, both teams producing over $1,000,000 in revenue.
Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.