Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrew Gribowski

MARINETTE,WI

Summary

Detail-oriented Computer Support Specialist with extensive experience in IT support, network troubleshooting, and hardware maintenance. Proven ability to enhance user experience through effective technical assistance and documentation.

Overview

10
10
years of professional experience

Work History

Computer Support Specialist

Oconto Unified School District
Oconto, Wisconsin
11.2016 - Current
  • Provided technical support for faculty and staff across multiple software platforms, enhancing user experience.
  • Resolved hardware issues and troubleshot software problems for students within school district, improving access to learning tools.
  • Diagnosed network connectivity issues to ensure uninterrupted access to educational resources.
  • Provided technical assistance to users by phone or in person.
  • Performed troubleshooting of hardware components including memory modules, hard drives, motherboards.
  • Administered computer inventory, maintaining up-to-date and operational devices.
  • Created user guides and documented technical procedures, serving as a resource for staff training and reference.
  • Configured and prepared technology equipment for staff to facilitate smooth onboarding.

Maintenance

McDonalds
Marinette, Wisconsin
10.2024 - 08.2025
  • Executed weekly fryer oil replacement to maintain food quality and optimize equipment performance.
  • Conducted regular cleaning and maintenance of fry vats to uphold food safety standards.
  • I.T. support on systems such as Time clock, office computers, security systems.

Education

Computer Support Specialist - Information Technology

NWTC
Marinette, WI
05-2016

Skills

  • IT support
  • Network troubleshooting
  • Hardware troubleshooting
  • Software installation
  • Network administration
  • System administration
  • Technical documentation
  • User training
  • Customer support
  • Attention to detail

Timeline

Maintenance

McDonalds
10.2024 - 08.2025

Computer Support Specialist

Oconto Unified School District
11.2016 - Current

Computer Support Specialist - Information Technology

NWTC
Andrew Gribowski