Brenda Combs

Detail-focused Computer Support Specialist with 26 years employing knowledgeable, research-intensive approach to computer hardware and software problem resolution. Expert at performing complex IT troubleshooting and resolution projects. Thorough monitoring of equipment and application performance to meet organizational performance thresholds. Resourceful tracking of industry technology trends and self-observed issue-resolution activity for standards adoption and IT documentation. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Entry Clerk position. Ready to help team achieve company goals. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

• Achieved compatibility with other offices by completing upgrade with accuracy and efficiency.
• Collaborated with team of 4 in the transition from DOS to Windows operating system.
• Supervised team of 5 contractor staff members.
• Achieved completion of an application which tracked employee emergency data ((EES) by developing a system for Human Resources using Lotus Notes software.